What are the responsibilities and job description for the Universal Banker I (Part Time) position at Riverland Bank?
WHO WE ARE:
At Riverland, we specialize in building community wherever our clients are. By bringing a personal touch to banking, we focus on the relationships behind the finances. It is our mission to provide first choice banking on a first name basis. We believe that community banks should benefit everyone in their local area and beyond – from small towns to big cities. In 2005, Riverland Bank was founded in Jordan, Minnesota. Today, our experienced team of banking experts proudly serve the Twin Cities metro and suburban communities with an office also in Northeast Minneapolis. Join our growing team to help our customers, offer a better banking experience, and make a greater impact in the community.
WHAT YOU’LL DO:
This position is responsible for a full range of banking services to individual customers and commercial clients as well as providing support to branch staff. Responsibilities include answering and directing incoming telephone calls, greeting customers, and directing them to the appropriate department or person, providing teller services to clients, assisting with the cash recycler (where applicable), cross-selling bank products and services, as well as providing backup support with administrative work as needed.
Essential duties include:
- Answer and direct incoming telephone calls and greet customers.
- Process transactions per customer requests. Transactions could include, deposits, withdrawals, or check cashing, issuing cashier checks or gift cards, debit card services, check ordering, online banking assistance, stop payments and initiating wire transfers.
- Cross sell and promote bank products and services by recognizing and understanding customer’s needs.
- Provide extraordinary customer service by conducting business in a professional, friendly manner and building long-term customer relationships.
- Understand and adhere to all Riverland Bank standard operating policies and procedures and Federal and State banking regulations. Knowledge of applicable federal and state banking regulations including but not limited to the Bank Secrecy Act/Anti-Money Laundering/CIP (US Patriot Act). Report suspected non-compliance with regulations and related policies to the Compliance Officer.
- Assist with balancing and auditing of cash recycler or vault(s).
- General office duties such as mail preparation, courier preparation, supply ordering and restocking of supplies, and maintaining scheduling of conference room.
WHAT YOU’LL BRING:
Availability to work 15 hours per week Monday through Friday between the hours of 11:00am – 2pm. Some flexibility of additional hours is required to cover time off. Position is on-site at our Jordan location.
Required Experience:
- High School diploma or equivalent
Preferred Experience:
- Two years of banking experience
WHAT WE OFFER:
- Competitive pay
- Earn 15 days of paid time off annually, and the longer your tenure, the more PTO you’ll have to enjoy
- 11 paid holidays each year
- Riverland Bank matches your 401(k) contribution up to 6%
Riverland Bank is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 15 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $16 - $18