slots Technician I

SLOT OPERATIONS-PITHourly

Guest Service Expectations:

* Treats guests with a sense of caring and individuality while effectively identifying their specific needs...
* Informing supervisor of guest needs which may require special accommodations...
* Showing special recognition of frequent guests...
* Maintaining a safe, clean and comfortable environment at all times...
* Consistently welcoming guests, thanking them for their patronage, seeking ways to make them comfortable and expressing your desire to have them return...
* Presenting a neat, clean, well-groomed appearance at all times...
* Maintaining constant awareness of services, promotions, and events offered at the facility and informs guests...

Teamwork Expectations:

* Cooperating and communicating with fellow team members in all departments and always striving for mutual respect and a feeling of camaraderie...
* Projecting a positive, helpful image/attitude...
* Accepting direction from supervisor and demonstrating ability to profit from constructive criticism...
* Contributing to the success of the organization by producing accomplishments rather than activities, completing your duties with enthusiasm and by helping fellow team members improve job skills and performance...
* Voluntarily assisting new team members to adjust to their work environment…
* Reporting for work on time and by showing flexibility to work overtime, and/or changing hours or days off...

Productivity & Profitability Expectations:

* Relating ideas for improvements...
* Knowing, understanding and complying with established Company and departmental policies and procedures...
* Ensuring your work place is hazard-free...
* Informing your supervisor of all pertinent information and reporting any irregularities to the Company...
* Being proficient and accurate in all job duties and taking advantage of opportunities to improve your job knowledge and performance...
* Adhering to the established work schedule...
* Cooperating with all departments during investigations if required...
* Maintaining an orderly, clean, and attractive working area...
* Maintaining a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur...
* Performing other duties as requested or assigned...

Job Functions:

* Performs maintenance and repair of slot machines, slot machine parts, and other gaming related equipment.
* Participates in installation, movement, and removal of gaming related equipment.
* Communicates and coordinates activities with various departments, state agencies, and vendors.
* Maintains a constant awareness of services, promotions, and events offered by Rivers Casino and informs guests.
* Maintains proper gaming logs in order to comply with state or internal regulations.
* Ensures the safety and security of all guests and team members.
* All other duties as assigned.

Job Requirements:

* A thorough knowledge of Company and departmental policies and procedures, as well as pertinent state gaming laws, is also essential.
* A high school diploma or GED equivalent. Two years electronic degree is preferred or equivalent experience in electrical maintenance.
* Present a clean, well-groomed appearance.
* Fundamental oral and written communication skills.
* A good public appearance is mandatory.
* Have a cooperative and friendly nature.
* Pennsylvania Gaming License required.
* Ability to communicate with Team members and guests
* Ability to be a TEAM player
* Ability to successfully fulfill the pre-employment process
* Ability to work flexible shifts and days of the week including holidays
* Ability to obtain and maintain all necessary licensing