What are the responsibilities and job description for the Housekeeper position at Riverwalk Apartments, LLC?
Position: Housekeeper FLSA Status: Non-Exempt
Reports to: Property Manager General Purpose
The Housekeeper is responsible for cleaning and maintaining the appearance of property models, vacant units, and common areas of the property. This position is also responsible for cleaning resident apartments upon request.
Essential Duties and Responsibilities
- Cleans vacant apartments after move-outs to ensure units are in move-in condition.
- Notifies maintenance team of any maintenance issues requiring attention.
- Maintains inventory of cleaning supplies and equipment.
- Responsible for daily cleaning, which includes, disinfecting, dusting, vacuuming, cleaning windows, picking up trash on the property and common areas (i.e., workout areas, laundry facilities, leasing office, elevators, club house, guest suites, pool facilities, furniture, and public restrooms).
- Ensures work areas are neat and orderly after painting or when work orders have been completed.
- Ensures supplies are in stock and orders them when directed to do so.
- Assists office staff as needed with posting notices on resident doors.
- Communicates with supervisor regarding the status of work and issues that arise.
- Prepare complimentary services such as snacks and drinks.
- Examines buildings and grounds to maintain safety and cleanliness, and alerts Maintenance to items that need to be repaired.
- Follow safety and comply with all regulations for cleaning solutions and other chemicals.
- Maintains compliance with company’s policies and procedures and all applicable federal and state laws.
- Ensures excellent customer service to prospect and tenants and promotes a quality living experience for all residents.
- Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
- Complies with all Kalos Residential standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
- Attendance is imperative and this position will be required to maintain onsite hours.
- Other duties as assigned.
Other Duties and Responsibilities
- Must maintain professional appearance and comply with prescribed uniform policy.
- Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate.
- Overtime may be required for this position. May be required to work weekends and non-traditional holidays.
- Must be reachable via phone or radio, except during approved time off
- May be required to be available to work when needed due to staffing shortages.
- Some travel may be required.
- Consistently meet deadlines.
- Maintains the up most confidentiality.
Job Qualifications
Knowledge:
- Ability to use a computer.
- Comprehension of federal fair housing laws and any applicable local housing provisions.
Skills:
- Must be detail oriented and thorough.
- Good verbal and written communication skills.
- Strong organizational and time-management skills.
- Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people.
Ability:
- Ability to learn basic computer applications.
- Ability to multi-task, make quick and effective decisions, and analyze and resolve problems.
- Ability to maintain flexibility and creativity in a variety of situations.
- Ability to drive a motorized vehicle.
- Ability to judge distances and spatial relationships.
- Ability to identify and distinguish color.
- Ability to distinguish the differences or similarities in odors using nose.
- Ability to lift and/or move an excess of 50 pounds or more.
- Ability to use standard cleaning equipment.
- Ability to work under minimal to moderate supervision.
Education:
- High School diploma or equivalent.
Experience:
- Previous experience as a housekeeper or similar function is preferred.
Working Conditions
- Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
- Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
- Potential exposure to communicable diseases through frequent contact with public.
- Possible exposure to short-tempered or aggressive people.
- Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire.
- Standing, walking and/or sitting for extended periods of time.
- Frequent climbing, balancing, stooping, kneeling, crouching, reaching, pushing, pulling, and lifting.
- Moderate handling, feeling, and smelling.
- Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.
- Pronounced visual acuity (near and far) and field of vision.
Housekeeper
Covenant Living Communities -
Bixby, OK
