What are the responsibilities and job description for the Curious About a Career in Sales? Join Our Informational Webinar Session (8/13 & 8/27 @ 5:30 PM EST) position at Rivian?
About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
Are you passionate about customer experience, sustainability, and innovation in the EV space? We’re looking to connect with individuals interested in our Sales roles (Full-time or Part-time) — even if the right opportunity isn’t open near you just yet
Join our upcoming Virtual Information Session to learn more about our Sales team, company culture, and where we may be hiring in the near future.
📅 Upcoming Dates & Time
Individuals who reside near our Northeast locations with a background or strong interest in sales, retail, or customer engagement — especially those excited about the future of electric mobility.
🔹 What You’ll Learn
Please apply to this job posting, where your resume and application will be reviewed by our recruiting team. If selected, you will receive an email from the recruiting team inviting you to RSVP and secure your spot to tune into one of our upcoming Webinars.
North East Locations to be Considered for by Attending:
Massachusetts
At Rivian, our Field Sales & Experience team is at the heart of how we connect with customers and bring our brand to life. Whether you're guiding a first-time EV shopper or supporting a long-time enthusiast through the ownership journey, your work helps build deep, lasting relationships with the Rivian community.
We’re looking for dynamic individuals who are energized by education, innovation, and meaningful connection. In this role, you’ll serve as both a trusted product expert and a passionate brand ambassador—delivering memorable, personalized experiences that drive engagement, satisfaction, and loyalty.
What You’ll Do In These Roles
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
Are you passionate about customer experience, sustainability, and innovation in the EV space? We’re looking to connect with individuals interested in our Sales roles (Full-time or Part-time) — even if the right opportunity isn’t open near you just yet
Join our upcoming Virtual Information Session to learn more about our Sales team, company culture, and where we may be hiring in the near future.
📅 Upcoming Dates & Time
- Wed Aug 13th @ 5:30pm EST
- Wed Aug 27th @ 5:30pm EST
- this will not require you to be on camera, it is a Webinar*
Individuals who reside near our Northeast locations with a background or strong interest in sales, retail, or customer engagement — especially those excited about the future of electric mobility.
🔹 What You’ll Learn
- Our mission and values
- Roles were hiring for:
- Field Sales/Product Advisor (Full-time)
- Field Sales/Product Guide (Part-time)
- Day-in-the-life of an Advisor or Guide within a Space or Service Center
- Potential hiring locations in the Northeast (MA, NY, NJ, PA, MD, VA- see specific locations below)
- How to stay in our talent pipeline for current or future openings!
Please apply to this job posting, where your resume and application will be reviewed by our recruiting team. If selected, you will receive an email from the recruiting team inviting you to RSVP and secure your spot to tune into one of our upcoming Webinars.
North East Locations to be Considered for by Attending:
Massachusetts
- Boston Space (Boylston St.)
- Canton Service Center (Shawmut Rd)
- Hudson Service Center (Flagstone Dr.)
- Blauvelt Service Center (Bradley Hill Rd)
- White Plains Space (Westchester Mall)
- Brooklyn Space (Wythe Ave)
- NYC Space (Meatpacking District)
- Roslyn Space (Northern Blvd)
- Plainview Service Center (Media Crossways)
- Southampton Charging Post (Montauk Hwy)
- Morris Plains Service Center (Speedwell Ave)
- Woodbridge Service Center (Route 1)
- King of Prussia (TBD)
- Gaithersburg Service Center (Snouffer School Rd)
- Tysons Corner Space (Tysons Corner Mall)
At Rivian, our Field Sales & Experience team is at the heart of how we connect with customers and bring our brand to life. Whether you're guiding a first-time EV shopper or supporting a long-time enthusiast through the ownership journey, your work helps build deep, lasting relationships with the Rivian community.
We’re looking for dynamic individuals who are energized by education, innovation, and meaningful connection. In this role, you’ll serve as both a trusted product expert and a passionate brand ambassador—delivering memorable, personalized experiences that drive engagement, satisfaction, and loyalty.
What You’ll Do In These Roles
- Deliver a world-class, high-touch customer journey across multiple touchpoints: in-person, phone, text, email, and digital.
- Educate prospective customers on Rivian’s products, mission, and ownership experience through both static and dynamic vehicle demonstrations.
- Build and manage a healthy lead pipeline—proactively engaging, qualifying, and supporting customers across various stages of their journey.
- Own and exceed KPIs across demo drives, lead engagement, conversion, satisfaction, and Net Promoter Score (NPS).
- Host and support retail activations, community events, and experiential moments that deepen brand connection and drive demand.
- Maintain expert-level knowledge of Rivian’s products, services, and the broader EV landscape to effectively address questions, build value, and overcome objections.
- Support day-to-day operations including showroom upkeep, event setup, back-of-house support, shipping/receiving, and product display management.
- Collaborate across teams to escalate customer feedback, resolve issues, and share best practices.
- Perform keyholder duties including opening/closing procedures, team huddles, operational checklists, and reporting.
- 2-6 years of experience in retail, sales, hospitality, automotive, or customer-facing environments; experience with premium or direct-to-consumer brands is a plus.
- Demonstrated ability to succeed in high-velocity, results-oriented environments—preferably with a commission-based or performance-driven model.
- Passion for customer experience and a proactive, empathetic, and solution-oriented mindset.
- Strong verbal and written communication skills with the ability to simplify technical information.
- Comfort operating high-performance vehicles and conducting demo drives with customers.
- Proficiency with CRM systems (Salesforce preferred), POS tools, and productivity platforms like Microsoft Office or Google Workspace.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Willingness to travel to support new market launches, activations, or events.
- Ability to lift up to 50 lbs, stand for extended periods, and perform other physical duties as needed.
- Comfortable working both indoors and outdoors in varied weather conditions.
- Valid driver’s license with a clean driving record; must meet all MVR requirements.
- Must be at least 21 years old and able to obtain applicable sales licenses if required.
- Energetic, enthusiastic, and engaging in your approach to customer interactions.
- Comfortable in fast-changing environments and thrive on solving new challenges.
- Highly collaborative with a team-first mindset and strong sense of ownership.
- Excited to help shape the future of mobility through meaningful connection and education.
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
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