Logistics Specialist – Freight Forwarder (International)

RMG STAFFING is seeking a highly motivated and results-driven Logistics Executive to join the team of one of our clients! Their goal is to be a Market Leader Globally in the Freight Forwarding Industry. They provide an efficient and reliable service in which the customer is the main focus. Our client emphasize customer-centric service, trust-building and staff motivation which sets a strong foundation for our success in the Freight Forwarding Industry.

In this role, you will play a crucial role in our sales team, by finalizing deals and driving revenue growth. Your primary responsibility will be to engage with potential customers, address their concerns, and persuade them to make purchasing decisions.

Job Responsibilities:

Ongoing duties will be advised by your manager and may be adjusted based on the needs of the business and your strengths. Initial training will last up to three months, after which key responsibilities will include:

• Sole responsibility for key accounts, including developing a close working relationship with main contacts.
• Handling imports and some exports.
• General customer service, including responding to inquiries and providing shipment updates.
• Managing files on customers and shipments.
• Liaising with overseas partners, carriers, truckers, and other agents.
• Rate negotiation with carriers and suppliers, as well as providing quotes when necessary.
• Invoicing customers and reviewing/disputing invoices.
• Occasionally looking after customers' needs outside of regular business hours or on weekends, ensuring excellent service at all times.

You will be encouraged to take an expansive view of your role, and opportunities for business development or other roles may arise as your proficiency grows.

Qualifications

· 1-3 years of previous experience in logistics or supply chain management

· At least 2 years of experience in Freight forwarding and shipping lines

· High school diploma required; Bachelor's degree in supply chain, transportation, logistics, business, or related field preferred

· In-depth knowledge of our products or services and the ability to articulate their value effectively

· Familiarity with CRM software and sales tracking tools

· Goal-oriented and self-motivated.

· Ability to work collaboratively in a team-oriented environment

· Proficient computer skills, including Microsoft Office Suite

· Good interpersonal skills and communication with all levels of management

· Self-motivated with a positive attitude and a drive for success

Work Hours: Normal hours are 8:45 AM to 5:15 PM, Monday to Friday, with a 30-minute break.

Physical Requirement: You will primarily work in person.

OTHER: Travel may be required. Bilingual (English/Spanish) highly preferred.

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Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Braintree, MA 02184 (Required)

Ability to Relocate:

• Braintree, MA 02184: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $70,000