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Account Associate - State Farm Agent Team Member

Rob Johnson - State Farm Agent
Clarksburg, WV Full Time
POSTED ON 8/5/2025 CLOSED ON 9/5/2025

What are the responsibilities and job description for the Account Associate - State Farm Agent Team Member position at Rob Johnson - State Farm Agent?

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving our community since 2010, built on a foundation of trust, collaboration, and professional growth. With a team of three dedicated professionals, we foster an environment that values autonomy and encourages innovation—allowing each team member to take ownership of their role without micromanagement. 

We believe that a strong, supportive workplace leads to success, which is why we invest in our team’s well-being through monthly employer-paid lunches and quarterly team-building events, such as bowling nights or dinners. These opportunities help us stay connected beyond our daily responsibilities, strengthening our bond as a team. 

Our agent, a proud graduate of Marshall University and West Virginia University, is committed to cultivating a workplace where individuals feel empowered, appreciated, and excited to contribute. If you’re looking for a career in an agency that values trust, teamwork, and a positive culture, we’d love to meet you!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Rob Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Salary : $40,000 - $60,000

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