Field Technician

1. Validate/update the end user contact information on file upon arrival at the job‐site

1. Conduct on‐site equipment Start-up/repair work/Preventative Maintenance

1. Inspect the equipment and make minor changes as required

1. Prepare Start‐up Report form for submission to the manufacturer, external sales representative company and the installing contractor

1. Collect equipment operational and site data, photograph the installation site and equipment, and document them using a collaborative mobile application provided by the company

1. Provide operational training to the on‐site maintenance personnel

1. Work as Inside Support Technician via home office approximately 25% of the time

1. Provide remote troubleshooting service on the equipment during non‐site hours, when required. Communicate and seek support from Service Managers to obtain technical advice and resolve challenges on job‐site

1. Demonstrate a professional attitude while keeping the company's interests in mind

1. Document risks and issues proactively from job‐site and expedite resolution to mitigate warranty and repair work either independently or by coordinating with the Service Manage

1. Establish and maintain effective working relationships with stakeholders on the job‐site (end user, engineers, installing contractors, etc.)

1. Obtain end user feedback on the customer service experience upon assignment completion

1. Participate in monthly review meetings and provide feedback from the field for continuous improvement

KNOWLEDGE AND SKILLS: What minimum qualifications are required for this position?

SPECIAL SKILLS REQUIRED:

1. Mechanical or Electrical Engineering Diploma or HVAC/R Technology Diploma or Building Systems Engineering Diploma

1. Min.2yrs. of HVAC and Control Systems experience or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved

1. 1-2 years of related design, production, or service experience will be advantageous, but not necessary

1. Must have a valid Air Conditioning & Refrigerant recovery certificate/license- EPA608 (U.S), ODP (ON.)
2. Gas certificate/license will be preferred, but not necessary
3. Must have broad spectrum of knowledge in commercial HVAC, energy recovery, and heat transfer products
4. Demonstrated skills in electrical and controls will be preferred
5. Must enjoy working with electro‐mechanical components and controls

1. Ability to use basic handtools
2. Ability to accept assignments on notice as short as 1‐2 weeks and work within strict deadlines.
3. Can innovate solutions to problems and present feasible alternatives in the face of obstacles
4. Knowledge of computer applications: MicrosoftOffice 365 and Internet

1. Has excellent communication skills-both written, verbal and presenting to senior leadership

1. Demonstrates the ability to work as part of a multidisciplinary team locally and remotely
2. OSHA10-30 preferred, but not necessary

Salary and Benefits

· Competitive salary

· Medical coverage

· Pharmaceutical coverage

· Dental coverage

· Vision coverage

· Paid vacation

· Ongoing training

· RRSP matching

Thank you to all applicants. However, only those selected will be contacted