Network Engineer I

Salary : $36.38 - $39.67 Hourly

Location : Information Technology, WI

Job Type : Full Time

Job Number : RC-0804770

Department : Information Technology

Opening Date : 01 / 07 / 2025

Closing Date : 1 / 24 / 2025 5 : 00 PM Central

Position Summary and Job Duties

Configure, deploy, manage, troubleshoot, and support complex IT systems (switches, routers, wireless controllers, wireless AP's, and firewalls) and IT initiatives as directed by the IT Infrastructure Supervisor and in coordination with the Network Engineer II and Senior Network Engineer. Assists and supports the implementation of new technologies. Setup, configure, and support internal and external networks. Installs and configures remote connectivity over the WAN and VPN including L2TP and IPsec tunnels.

Develop and maintain network component inventory, related documentation, and technical specifications information. Develop and maintain procedures and associated documentation for network resource administration and appropriate use.

Identify network support requirements following industry standard best practices and make appropriate software and hardware upgrades. Utilize enterprise monitoring and management tools to support network services, troubleshoot faults, and ensure that networks are running efficiently. Rapid response for network performance issues, correct problem(s), and implements solutions. Monitors and analyzes systems and appliances to optimize performance; monitors network activity, and maintains system configuration backups, performance, error, and recovery logs.

Support network systems including but not limited to circuits and fiber infrastructure, External DNS, email archiving, IP Address Management, web filtering, spam and firewall systems, terminal services, remote access and VPN, wireless networks, routing and switching environment, including disaster recovery support for those systems.

Collaborates, implements, and carries out disaster recovery procedures.

Work with the cybersecurity team to deploy, and support required policies and services to defend against cyber threats and remove vulnerabilities. Identify mitigation strategies for remediation. Work with vCISO and Managed SOC and provide logging for the SOC. Provide Tier 3 security remediation and mitigation.

Manage vendors, and contractors to implement and manage network products and services. Make and review recommendations for additional equipment and technologies as necessary. Provides higher-level technical support, training, and guidance to administration, co-workers and end-users.

May be required to work flexible hours or be available for emergency response for network failures; will be on-call and may travel to remote sites for on-site support as needed. Performs other duties as assigned by the IT Infrastructure Supervisor.

Work with and coordinate with the IT Public Safety Systems Supervisor. Oversee the NetMotion VPN tunnel used by all emergency vehicles in Rock County to communicate with the public safety network. Oversee the wireless network used by Rock County for both Radio Communication and data transmission. Monitor and configure network equipment used for all 911 voice, data, and radio networks. Support public safety IT staff in trouble-shooting network related issues. Assist in setup of squad laptops and work with end users who have problems with connecting to the numerous applications. Provide general network technical support for 911 and member agencies.

10% - Manage public safety wireless (Microwave) network connections to all remote sites.

• Review System Logs for interruptions in the network
• Verify strength of signal for different connections.
• Coordinate repair of failed connections.
• Coordinate upgrades of hardware / firmware when necessary.
• Identify improvements needed as network needs change.

10% - Manage NetMotion system for all public safety system agencies.

20% - Troubleshoot public safety network issues as they arise

15% - Support network systems including but not limited to circuits and fiber infrastructure, External DNS, email archiving, IP Address Management, web filtering, spam and firewall systems, remote access, including disaster recovery support for those systems :

10% - Assist 911 Communications Center users with computer issues, and with the installation and maintenance of PC Systems.

5% - Assist networking staff with other county-wide network projects.

20% - Project Management

10% -Assist with support of remote software support and installations at county agencies. Including cellular modem troubleshooting and hardware configuration.

5% -Perform other duties as assigned

Success Factors (KSA's)

recommendations regarding complex programs and issues.

heads, local law enforcement agencies and their staff and other employees.

Job Requirements, Education, Training & Experience

Essential Job Functions (physical elements, equipment and working conditions)

Physical elements :

frequently, or in excess of 20 pounds of force constantly to move objects.

Equipment use :

etc.

Working conditions :

Rock County Employee

Facts and Benefits Highlights

Rock County's many historic and cultural attractions include the City of Evansville historic district, Beloit College (an acclaimed liberal arts institution located in the City of Beloit) and the City of Janesville's Rotary Botanical Gardens and Tallman House (an exceptional example of Italian villa style architecture from the mid 1850's).

The Cities of Janesville and Beloit have a combined symphony orchestra, as well as individual performing arts centers. The Rock County Fair and Riverfest are regional cultural celebrations held every summer in the Cities of Janesville and Beloit respectively. These Cities both have extensive park and open space networks, including portions of the Ice Age National Scenic Trail, a Statewide trail commemorating the State's geologic history. Additionally, the Rock River runs through these Cities, offering many recreational opportunities.

Employees are paid every two weeks on Friday (26 checks in a year). Paychecks are directly deposited in the employee's bank account. There is a two-week delay between the pay period worked and the payday. New employees generally wait four weeks before they receive their first check, which is a live paper check. Direct deposit is a requirement of employment.

The following holidays are observed by the County and shall be granted to regular employees with pay and to temporary employees without pay, unless such employees are required to be on scheduled work :

a) New Year's Day

b) Martin Luther King Jr. Day

c) Spring Holiday to be observed the Friday immediately preceding Easter

d) Memorial Day

f) July 4th

g) Labor Day

h) Thanksgiving Day

i) Friday following Thanksgiving

j) Day before Christmas

k) Christmas Day

l) One Floating Holiday

m) Any additional holiday granted by the County Board.

n) The County Administrator may designate additional holidays in unusual circumstances with the approval of the County Board Chair and / or Vice Chair.

For employees working the standard work schedule, when a holiday falls on Saturday, it shall be observed on the preceding Friday. When a holiday falls on a Sunday, the following Monday shall be observed.

For employees not working the standard work schedule see the HR Policies and Procedures.

Employees (.4 FTE or greater) hired on or after April 10, 2023, shall earn vacation according to the following schedule :

Rock County offers a dual choice point of service plan. Employees will have a choice to elect coverage with either Dean Health Care or Mercy Health Care. Employees can enroll within the first 30 days of employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. The County will pay 90% of the premium for health insurance and the Employee may earn the remaining 10% of the premium, based on the terms of participation of the Healthy Employee Incentive Program.

Sick leave pay shall commence on the first day of any period of illness due to accident, injury, or disease.

All full-time employees shall earn one sick leave day per month of continuous employment. All part-time employees whose regular workweek is sixteen hours or more shall earn one sick leave day on a prorated basis directly in relation to the normal full time employment period. All part-time employees, who work less than sixteen hours per week, shall not earn sick leave. Temporary and seasonal employees are not eligible for sick leave. Sick leave shall accrue to a maximum of one hundred thirty days.

The County offers a dental plan through Delta Dental and will pay 60% of the applicable

premium for the lowest cost plan. Employees can enroll within the first 30 days of

employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

The County offers a vision plan which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made.

Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

The County provides term life insurance through the State of Wisconsin Plan. Employees can purchase insurance in increments based on their salary, up to five times their salary. The County will contribute 20% of the cost for the first increment only - one times the employee's salary. Employees can also purchase coverage for their spouse and / or children.

The County offers voluntary benefits which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. Voluntary benefits may include : Disability, Hospital indemnity, Supplemental Life, Critical Illness, and Accident Insurance. Employees are responsible for 100% of the premiums for any voluntary benefits elected. Deductions are taken post tax. Please visit the Human Resources intranet page for more information.

Employees can participate in one of the identified deferred compensation plans (Nationwide, Wisconsin Deferred Comp, and Security Benefits) at their own cost.

Employees can elect to put an annually IRS established amount into a flexible spending account through (EBC) to pay for their own non-reimbursed medical care expenses. Employees can also put in up to $5,000 for dependent care accounts.

If you leave County employment, you have ninety (90) days to submit expenses incurred prior to your last day.

Rock County participates in the Wisconsin Retirement System (WRS). Eligible employees are required to participate. What an employee receives at retirement is dependent upon several factors - age, length of service, salary.

Rock County and the employee make equal contributions to the Wisconsin Retirement System on behalf of the employer. The contribution rate is addressed in the employment letter.

Employees in protective status have the percentage contributions defined in their respective collective bargaining units.

Employees who have questions about their retirement benefits should contact WRS.

In the event of a death an employee may be excused from work without loss of pay for up to a maximum of thirty-two (32) hours annually for the purpose of attending a person's wake, visitation, memorial service, funeral, or make necessary arrangements regarding the person's death, within a reasonable time after the occurrence. Reasonable time after the occurrence is defined as within six (6) months from the date of death.

No more than (32) hours can be used for the same decedent.

If additional time is required beyond the thirty-two (32) hours annually, an employee may request to use accumulated vacation, holiday, or comp-time. Sick leave can be used for a parent, spouse, or child only.

Bereavement leave cannot be accrued from one year to the next.

Bereavement leave can be used in increments of quarter hours.

A second or third shift employee may be excused from work the scheduled shift before or after the event, provided the shift begins or ends on the same calendar date of the event.

All leaves under this section shall be prorated based upon the employee's FTE.

The County provides an Employee Assistance Program (EAP) for employees to use for all kinds of personal and professional assistance. In the case of counseling, professional counselors are available 24 hours a day, 7 days a week. An employee can establish a relationship with a counselor over the phone or set up an in-person appointment with a counselor in the area. As of March 1, 2022, the EAP program will pay for up to six visits.

The County provides free parking at all its facilities.

All Rock County employees are expected to present a professional, businesslike image to clients, visitors, customers, and the public. Acceptable personal appearance, like proper maintenance of work areas, is an ongoing requirement of employment with the County. Supervisors should communicate any department-specific workplace attire and grooming guidelines to staff members during new-hire orientation and evaluation periods. Any questions about the department's guidelines for attire should be discussed with the immediate supervisor.

All Rock County employees shall have and display, an identification badge while conducting official County business. Minimal exceptions, for safety reasons, may be approved by Department Heads.

All County buildings are smoke free. By County Ordinance anyone visiting or working in any County building is prohibited from smoking closer than 30 feet from any building entrance. The Ordinance also makes the entire Rock Haven Nursing Home a smoke free "campus."

Prior to new hire orientation, please access policy documents here :

Active Employees : For full policy documents, please visit the Human Resources Intranet page, "Personnel Ordinance" and "Policy & Procedure Manual".

Please note, you may also be subject to department specific work rules.

Still have questions? Call us! Human Resources : 608-757-5520

Salary : $36 - $40