What are the responsibilities and job description for the Treatment Coordinator - Westrock Orthodontics position at Rock Dental Arkansas PLLC?
Description
The Treatment Coordinator controls the new patient flow of the practice. They will play a vital role in customer relations and service. The Treatment Coordinator's goals are to:
- Ensure the new patient/parent/guardian understands the treatment plan
- Able to present the fees, and provide the payment options
- Present a positive image of the practice
In summary: the Treatment Coordinator is to capture new patients and retain the existing patients through quality customer care. This is a sales position, and you must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient.
Requirements
Qualifications
- Ability to work well with the public
- Excellent verbal and written communication skills
- Excellent attention to detail
- Ability to multi-task
- Excellent time management skills
Qualities
Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. Overall someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.
Salary : $33,900 - $42,900