What are the responsibilities and job description for the Keyholder position at RocketFast! Car Wash?
Position Summary:
Assist the Manager and Assistant Manager with overall site operation with emphasis on customer service, site maintenance, sales and wash volume, quality, and performance.
Job Duties:
- Fulfill and promote the company’s mission and values (represented by the WASH acronym).
- Assist the Manager and Assistant Manager with overall site operation.
- Strive to surpass customer expectations.
- Capability to perform any of the positions staffed at the wash.
- Serve as the responsible party for customer, equipment, and staff issues that arise when other management is not on the premises.
- Assist in training and coaching the wash team to emulate company safety, customer relations, and wash procedures and to comply with all company policies
- Complete opening and closing duties.
- Help maintain a clean, attractive, safe facility.
- Comply with safety standards and be an example for all team members.
- Handle cash transactions/deposits ethically, efficiently, and accurately.
- Comply with RocketFast! Employee Handbook.
- Other responsibilities and tasks as necessary.
Skills:
Strong interpersonal skills; computer literate; enjoys working outdoors; mechanically inclined; organized; excellent verbal and written communication
About RocketFast! Car Wash:
Our mission is to provide an exceptional customer experience in a fun, friendly, and clean environment and to exhibit a positive family and community spirit in everything we do.
Our mission is to provide an exceptional customer experience in a fun, friendly, and clean environment and to exhibit a positive family and community spirit in everything we do.
As an employee of RocketFast! Car Wash you will be expected to uphold our mission statement above and exhibit our acronym WASH in the performance of your job duties:
- W-WELCOME our customers and let them know we appreciate them.
- A-ALWAYS be ATTENTIVE to our customers and ALWAYS have a great ATTITUDE.
- S-SMILE. It makes people happy.
- H-HELPFUL. Show helpfulness to our customers. If a customer needs assistance, help them. Don’t wait for them to ask.
Job Type: Full-time
Pay: $14-16 per hour
Salary : $14 - $16