Inside Sales Engineer

At Rodney Hunt, we are problem-solvers, focused on a common purpose: solving flow control challenges of the water & wastewater industry. As a global technology and engineering leader, we provide solutions for customers in industrial and municipal markets.

Job Overview:

The Inside Sales Engineer will act as a technical expert and sales support specialist, bridging the gap between the customer and our engineering team. The ideal candidate will have a strong technical background with proven experience in municipal water and or manufacturing, excellent communication skills, and a proven ability to drive revenue by understanding customer needs and providing tailored solutions.

Key Responsibilities:

Sales Support & Customer Engagement

• Serve as the primary technical resource for the sales team, addressing technical inquiries and providing accurate, timely information
• Understand customer requirements, recommend appropriate products or solutions, and provide detailed proposals and quotations
• Collaborate with the outside sales team to develop and execute strategies for new business opportunities
• Proactively engage with customers to build relationships, address concerns, and identify opportunities for upselling or cross-selling
  
  

Technical Expertise & Solutions Development

• Provide pre-sales and post-sales technical support to customers and internal teams
• Interpret customer specifications and technical drawings to identify suitable products or solutions
• Develop customized solutions based on client needs, including product configuration, system integration, and value-added services
• Stay updated on product advancements, industry trends, and competitive offerings to ensure the best possible customer solutions
  
  

Documentation & Reporting

• Prepare technical documentation, pricing, and proposal presentations for customer meetings
• Maintain accurate records of customer interactions, sales activities, and opportunities in the CRM system
• Contribute to regular sales forecasts and reports to monitor performance against targets
  
  

Qualifications:

• Minimum 2 years in a technical sales or sales engineering role
• Bachelor’s degree in engineering, Technical Sales, or a related field. Equivalent experience may be considered
• Technical Knowledge: Strong understanding of capital equipment, sales and sales cycle, and manufacturing/fabrication
• Sales Acumen: Demonstrated success in driving revenue growth and meeting/exceeding sales targets
• Communication Skills: Exceptional verbal and written communication abilities with a focus on customer engagement
• Tools Proficiency: Experience using CRM software (e.g., SAP, Salesforce) and technical drawing tools (e.g., AutoCAD)
• Must possess valid driver’s license
• Willingness to travel 25% of the time
  
  

Key Competencies:

• Strong problem-solving and analytical skills
• Ability to work independently and as part of a collaborative team
• Excellent time management and multitasking abilities
• Customer-focused mindset with a commitment to delivering superior service
  
  

Work Schedule

• Up to 25% travel on-site with flexible work schedule
• Based in the Corporate office in Houston, TX when not travelling
• Office hours Monday – Friday 7:30 AM - 4:30 PM or 9:00 AM – 6:00 PM
  
  

Equal Opportunity Employer

Rodney Hunt Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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