Truss Materials Order Picker

Job Title: Truss Materials Order Builder (Picker)

Company: Rogue Truss Systems

Location: Grants Pass, OR

Job Type: Full-Time

About Us: Rogue Truss Systems is a leading residential truss manufacturer, committed to providing exceptional customer service and high-quality products to our community. We specialize in a wide range of capabilities in design and manufacturing. As a family-owned company, we pride ourselves on our personalized service excellence and community engagement.

Role: As an Order Builder, you will play a crucial role in ensuring customer satisfaction by accurately organizing production job paperwork, then carefully selecting and pulling lumber from appropriate lumber units based on size and quality to fulfill customer orders and staging them in the saw room staging area to begin the production process according to Rogue Truss Systems’ quality standards. You will collaborate closely with the Yard Lead, production team, and sales team to prioritize orders and meet scheduled production times, ensuring a smooth and efficient production process.

This Role reports to the Yard Lead.

Responsibilities:

· Customer Assistance: Assist production team in timely staging of products, providing excellent customer service and ensuring a positive experience.

· Team Support: Consistently support the company, customers, and fellow employees by fostering a collaborative and positive work environment.

· Order Building: Accurately build and stage orders, ensuring all items are correctly picked and staged according to job paperwork for production.

· Loading & Unloading: Efficiently load and unload shipping trucks, ensuring accurate handling and documentation of packages and materials to prevent damage and loss.

· Warehouse & Yard Maintenance: Maintain cleanliness and organization in yards and warehouses, ensuring stock is safely stored, stocked and easily accessible.

· Other Duties: Respond positively to requests from Yard Lead and perform well other duties as needed.

Competencies:

· Customer Service Excellence: Provide outstanding customer service, ensuring customer satisfaction and loyalty.

· Communication Skills: Exhibit excellent communication and interpersonal skills to effectively interact with customers, colleagues, and contractors.

· Attention to Detail: Demonstrate a keen eye for detail with a focus on efficiency and accuracy in all tasks.

· Warehouse Safety Knowledge: Understanding and adherence to warehouse safety regulations and best practices.

· Technical Proficiency: Competent in using computers and two-way radios for communication and inventory management.

· Forklift operation: Operate forklifts safely and effectively to move, pull or unload bulk product.

· Building Materials Knowledge: Possess a strong understanding of various building materials and their applications.

Character:

· Eager to Help & Serve: Show enthusiasm and a proactive attitude in assisting customers and colleagues, always ready to lend a hand.

· Team Player: Collaborate seamlessly with colleagues to achieve common goals and promote a supportive and cooperative work environment.

· Personable and Approachable: Interact with others in a friendly and helpful manner.

· Patience: Remaining calm and composed, especially in challenging situations.

• Integrity and Honesty: Demonstrates ethical behavior and transparency in all actions, even when no one is watching.
• Humility: Practice humility with all. Know your capacities, defer to others more capable, seek input, and receive guidance.

· Cheerfulness and Uplifting Attitude: Maintains a positive and encouraging demeanor, fostering a pleasant work environment demonstrating genuine interest in helping customers and team members with excellence.

· Compassion and Service-Minded: Shows genuine care for customers and team members, prioritizing their needs and well-being.

· Consistently Positive: Enthusiastically supports the team in the work that must be done to fulfill our mission.

· Self-Motivated and Hard-Working: Takes initiative and consistently strives to achieve goals.

· Results-Oriented: Focused on achieving measurable outcomes and contributing to the success of the store.

· Accountability: Practices personal and team accountability.

· Protectiveness: Protects the people, the brand, the assets, and the reputation of the company.

· Golden Rule: Treats others the way you want others to treat you.

Qualifications:

• Strong work ethic
• Teamworking skills.
• Exceptional customer service and communication skills.
• High school diploma or equivalent
• 18 years of age or greater
• Can move and stack lumber up to 20’ long for extended periods
• Can lift up to 50 lbs. with bending, walking, and operating a forklift
• Can be outside for the vast majority of working hours
• Detail oriented
• We are willing to train the right person

What We Offer:

• Opportunities to serve the people of our community to make their homes, ranches, and farms just the way they want.
• A supportive and collaborative work environment.
• Challenges to discover and overcome each day.
• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Paid time off and holidays.

Compensation:

· Wage: Starting at $18/hr.

· Position Type: Non-exempt

· Normal Work Schedule: M-F 6:00 am – 2:30 pm

· Paid Time Off and Holidays

· Employee Medical and Dental Benefits 100% Employer Paid

· Employee Store Discounts at Farmers Building Supply

· Employee Retirement Savings Plan

How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and experience through really or come to our shop and apply.

Rogue Truss Systems is an equal opportunity employer.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18