What are the responsibilities and job description for the Alpha/Beta Program Manager position at Roku?
Get your hands on the interface that millions of people use every single day
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable — and valued — contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers and users of other connected products around the world, while gaining meaningful experience across a variety of disciplines.
Roku is seeking an experienced Alpha/Beta Program Manager with significant program management experience to manage a large-scale pre-release validation program, consisting of dozens of products and potentially hundreds of users. This position requires excellent written and organizational skills. Must be self-motivated and eager to learn.
What you'll be doing:
- Recruit alpha and beta users over several different demographics and experience levels
- Coordinate defect reports from the population, working with engineering to track those issues
- Coordinate and manage the procurement and distribution of devices to the user population
- Ability to manage disparate test populations with varied products and alpha/beta weekly plans
- Coordinate and collaborate with Alpha/Beta coordinators of other dependent programs
- May require the use of power and/or manual tools
- Can lift TVs up to 50 inches in size on a regular basis during the course of the day
- Receiving project updates and documenting on confluence, including a weekly email report
Experience/Qualifications:
- Prior experience of running Alpha/Beta programs for complex connected CE products is a must
- Knowledge of consumer product, web user interfaces and networking functionality
- Experience with Atlassian tools is a plus
- Ability to analyze data from Alpha/Beta community, create dashboard for valuable insights is a plus
- Excellent verbal and written communication skills
- Must be exceptionally adaptable, organized, resourceful and motivated
Our unique culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
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