Ronald McDonald Family Room Specialist

For over 35 years, Ronald McDonald House Charites® of Idaho Inc. (RMHC of Idaho) has been an Idaho nonprofit established to keep families together and promote the health and well-being of children. RMHC of Idaho is committed to an inclusive and respectful culture. Our culture is led by our core values of communication, teamwork, executing for results, and compassionate care for those we serve, and those we work with and inspire. Each member of our team demonstrates these core values and is focused on our mission and the families we serve. Come be a part of our dedicated team!

Overview:

The Family Room Specialist is a part-time hourly position, scheduled primarily during evenings and/or weekends (including holidays). The Family Room operates from 9 am to 9 pm 365 days a year. The position reports to the Family Room Manager.

The position is responsible for oversight of the Ronald McDonald Family Room (RMFR) at Eastern Idaho Regional Medical Center (EIRMC) when on duty. The RMFR Specialist will provide direct services to families in the RMFR, embodying and modeling Ronald McDonald House Charities® of Idaho family-centered values.  Insert overview here, ensure it ends with this sentence: This is a part-time, non-exempt, hourly position.

Primary Duties and Responsibilities

Family Room Management:

• Work closely with the Family Room Manager to ensure smooth day-to-day operation of the RMFR during working hours, adhering to RMFR policies and procedures as outlined.
• As needed, interact with hospital staff at EIRMC across various hospital departments (i.e. housekeeping, security, volunteer, administration, operations, pediatric and neonatal units, etc.) to support and ensure smooth and cohesive operation of the RMFR.
• Monitor physical space for stocking, replacement, and/or maintenance needs, ensuring cleanliness and safety, and communicating needs to the Family Room Manager.
• When needed, coordinate with EIRMC staff and social workers in facilitating family referrals for overnight accommodations at the RMFR.
• Provide a supportive role to families, promoting a warm and friendly environment
• Address questions or concerns from families and volunteers in the RMFR in a warm, friendly, and supportive manner.
• Use systems to enter guest and volunteer data into the database, referring to the Database and Administration Director for clarity and support.
• Must be available to work Friday evenings, Saturday and Sunday shifts, as needed

Volunteer Management:

• Work closely with RMFR volunteers on shift, providing meaningful experiences.
• Communicate volunteer roles, responsibilities, and expectations to RMFR volunteers, addressing any questions or concerns from volunteers.

Performs other duties as assigned to help drive our Vision and Mission and abide by our Organizational Values.

Pay Rate and Benefits:

This position pays $16.43 per hour and will accrue paid time off.

Required Application Material:

Please submit a cover letter indicating your interest, qualifications for the position, and availability (Monday-Sunday between 9am and 9pm) and attach a resume to careers@rmhcidaho.org

Job Type: Part-time

Pay: $16.43 per hour

Expected hours: 6 – 18 per week

Benefits:

• Paid time off

Schedule:

• Evening shift
• Holidays
• Weekends as needed

Work Location: In person

Salary : $16