Sage Technology Solutions, Inc. - Field Service Technician

Are you outgoing and do you enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you.

Sage is seeking a highly motivated Field Service Technician in our Lancaster, PA market to perform various technical duties in support of education and healthcare communications systems. In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment while delivering high-quality customer service promptly.

Accountabilities

• Troubleshoot, repair, along with coordinating changes in programming and maintenance of PA, education, and healthcare communication systems
• Effectively work with customer's IT staff to troubleshoot network-integrated systems
• Professionally interface with customers to convey system status information
• Effectively work with Maintenance Agreement customers to ensure the continued health of existing system deployments
• Responsible for performing agreed-upon preventive maintenance on systems
• Provide effective "on-call" support
• Acquire technical certifications as needed for the job
  
  

Requirements For Success

• Associate degree or equivalent work experience
• Minimum of 2 years low voltage experience
• Functional understanding of IT-related technologies, including switching, routing, networking, and server knowledge
• Ability to read schematics and interpret signal flow through circuits
• Excellent communication skills, both written and verbal
• Ability to read and interpret blueprints
• Maintain industry-recognized technology credential(s)
• Maintain a clean driving record
  
  

Why Choose Us

In return for your commitment and valuable contributions to the Company, Sage offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, FSA, Life Insurance, Disability, 401k, Eight Paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Ready to take the next step in your career?

This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.

Sage is a drug-free workplace. Employment is subject to passing a drug test.

We are an Equal Opportunity/Affirmative Action Employer.