What are the responsibilities and job description for the Scale Field Service Technician position at Root, Neal & Company?
Benefits:
Qualifications
- 401(k)
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
Qualifications
- Willing to learn
- Excellent customer service skills
- Excellent problem-solving skills with exceptional attention to detail
- Strong mechanical and electrical troubleshooting skills
- This position requires a high school diploma or equivalent
- Knowledge of machines and tools, electronic equipment, related hardware and software, including their uses, repair, and maintenance
- Basic electronic and mechanical knowledge, including working knowledge of a digital multimeter
- CDL CLASS B and NYS Weights & Measures certification a plus
- Provide installation, calibration, and field service repair on weighing equipment using testing devices, gauges, and other tools and equipment
- Check work orders and related manuals, blueprints, and schematic diagrams to determine tools, equipment, and parts needed for installation or repair assignment
- Complete job hazard analysis, ensuring safety protocols and PPE are in place before starting any task
- Test electrical components and replace faulty components
- Properly maintain all equipment, tools, and facilities for safe operation
- Accurate and timely completion of all reporting
- Advise management regarding customer satisfaction, product performance, or suggestions for product/service improvements
- Follow all Federal, State, and local regulations, and Company Safety policies
- Represent Scales, Sales & Service professionally and ethically at all times
- Keep up with technology changes to products as introduced
Salary : $20 - $30