What are the responsibilities and job description for the Application Support Analyst position at Rose International?
A company is looking for an Application Support Analyst to provide support for IT applications in a remote setting.Key ResponsibilitiesProvide application and end user support, maintenance, and vendor liaison activities for primary IT applicationsMonitor and troubleshoot end user support tickets and respond to IT application-related requestsDevelop documentation and provide training on new features or enhancements of applicationsRequired QualificationsPost-secondary education in a technology field5 years of experience with Electronic Health Record (EHR) software3 years of expertise with Netsmart myAvatar EHR10 years of IT experience supporting customersExperience as an implementation or operation team member of an EHR or Health Information System (HIS)