What are the responsibilities and job description for the Event Coordinator / Server position at Rosewood Social?
Server / Group CoordinatorLocation: Rosewood Social – San Juan Capistrano, CAEmployment Type: Part-timeAbout Us:Rosewood Social is a vibrant rooftop dining destination known for its prime steaks, fresh seafood, curated cocktails, and sweeping views of downtown San Juan Capistrano. With a social atmosphere and elevated hospitality, we create memorable experiences for locals and visitors alike. We are seeking a dynamic and results-driven Server / Group Coordinator to join our team and grow with us as we continue to build the premier rooftop experience in South Orange County.Job Summary:This role centers on coordinating group events and private dining experiences, while also supporting day-to-day guest service for regular dining guests. The ideal candidate thrives in a fast-paced, high-volume environment, has exceptional communication skills, and enjoys being hands-on—seamlessly balancing event coordination with delivering elevated, attentive service on the floor.Key Responsibilities:· Deliver exceptional table service, ensuring each guest feels welcomed and cared for· Service group reservations and coordinate with the events, culinary, and beverage teams for seamless service· Assist guests with menu selections, pairing recommendations, seating arrangements, the event agenda, special requests, and any other event related needs· Conduct site visits when needed· Answer group emails promptly and professionally· Create REOs and ensure information is recorded in an organized fashion· Communicate event details and logistics with management and staff· Ensure group billings are executed accurately· Maintain accurate records of group bookings and guest preferences· Serve individual guests and provide attentive, high-quality service during regular dining operations, even when not coordinating group events.· Contribute to a positive team environment and uphold Rosewood Social’s standards of hospitality· Maintain a professional and welcoming presence on the floor, assisting with guest needs and table service outside of group or private events.Qualifications:· 1 years of serving or hospitality experience required; event coordination experience a plus· Strong organizational and multitasking skills· Excellent verbal and written communication abilities· Professional, approachable, and solutions-oriented demeanor· Availability to work evenings, weekends, and holidays as neededCompensation:· $17.50 per hour· % of service charge collected from total group food & beverage net spend (exclusive of tax) paid out in the pay period in which the events falls. You must service the group on the day-of the event to receive the percentage.· Eligible for this bonus compensation after 90-day probationary period is successfully completed: % of admin fee collected from total group food & beverage net spend (exclusive of tax) paid out in the pay period in which the events falls. You must service the group on the day-of the event to receive the percentage.Company DescriptionAbout Rosewood SocialLocated on the rooftop of Franciscan Plaza in San Juan Capistrano, Rosewood Social offers a unique combination of soulful Southeast Asian cuisine with curated cocktails and panoramic downtown views. Imagine savoring delicious food with a signature cocktail or a glass of wine on a terrace overlooking Mission San Juan at sunset. Join our team and become a part of our journey!
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