Promotions Manager

Title: Promotions Manager

Requisition ID#: 1444

Location:

Henrico, VA, US, 23228

Property: Roseshire Gaming Parlor

Pay Range
Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie's Gaming Emporium, Rosie's Game Room, Roseshire Gaming Parlor, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Job Summary
The Promotions Manager oversees and directs all aspects of gaming promotions and related communications.

Essential Duties And Responsibilities

• Manages various marketing initiatives and projects to ensure all promotion activities are executed effectively as planned.
• Ensures full coordination with internal departments such as Gaming, Food and Beverage, Hotel, Transportation, Warehouse, Security, and external event agencies.
• Works closely with other executives and managers in planning and carrying out activities and programs to ensure the meeting of objectives and the development new marketing opportunities.
• Hires, motivates, trains, coaches, mentors, and directs departmental managers that possess the aptitude to provide excitement.
• Establishes Promotions department standards, guidelines and objectives and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
• Monitors and evaluates the player development operation to ensure the proper planning for short and long-term strategies and ongoing improvement.
• Develops player base and customer loyalty by interacting with guests directly and participating in special events, social functions, promotional activities, etc.
• Reviews and monitors complimentary offers and reinvestments in players.
• Reviews, evaluates, and resolves any negative guest experiences.
• Oversees operation of Player's Club to include Promotions Counter and VIP Lounge as well as bus program planning, promotions and operations.
• Sources key external agencies to support promotion program, ensure cost effectiveness and good relationships are established with key supportive agencies.
• Performs other duties as assigned.

colonialdowns

Required Skills And Abilities

• Excellent organizational and leadership skills with the demonstrated ability to manage a team.
• Excellent verbal/written communication as well as interpersonal skills.
• Thorough knowledge of market developments, strategies, and practices.
• Strong skills in Microsoft applications and other necessary computer applications.

Education And Experience

• High school diploma or equivalent required.
• Five years of experience in marketing or player development in a gaming or hospitality environment preferred.
• A combination of education and experience may be considered.
• Must obtain valid Virginia Racing Commission License.
• Valid Driver's License.

Physical Requirements & Working Conditions

• The Team Member will be required to sit for extended periods of time.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift and/or move up to 25 pounds.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The Team Member may be exposed to smoke when on the floor of the gaming room.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market:
Richmond

Salary : $80,000 - $120,000