What are the responsibilities and job description for the Claims Administrator/Water Restoration position at Roto-Rooter Plumbing and Drain Service?
We are currently searching for a full time claims and collection administrator at our Birmingham, AL branch. This person will write estimates in Xactimate and follow up with both the customer and insurance adjuster for payment of the job.
The ideal candidate will have 3-5 years experience in the water restoration or insurance industry, with excellent Xactimate software skills and the ability to build a job estimate with precision and efficiency. In addition, the candidate will have strong communication skills with both the customer and the insurance industry, and have a good working knowledge and/or experience with water restorations collections.
- Fluent knowledge of Xactimate/write estimates for commercial & residential customers and submit to insurance for payment
- 3-5 years insurance or water restoration industry experience
- Working knowledge of restoration billing and collections procedures
- Collections experience, preferably in the water restoration industry
- Administrative experience in the restoration (preferred) or service industry
- Highly motivated, detail oriented, able to work independently
- Outstanding organizational, time management and follow up skills
- Self-starter who thrives in a fast paced environment
- Able to handle multiple projects at once
- Strong communication skills and ability to work in a professional manner with customers and insurance industry
- Bilingual a plus
