What are the responsibilities and job description for the Food & Beverage Associate position at Round1?
This position is responsible for providing exceptional customer service while supporting the operation of the Food & Beverage Department.
Essential Duties:
- Operates POS register for food and drinks (includes bar register when directed).
- Prepares food and beverage items utilizing policies and standards of the company
- Resets and bus the food court seating area. Washes and dries dishes, glasses, and other cooking/food prep utensils.
- Conducts all opening and closing procedures.
- Opens and closes cash tills, kitchen cleaning and etc.
- Manages food and beverage inventory in accordance with the store’s policies and procedures.
- Maintains proper temperature for refrigerators and freezers.
- Manages plates, cups, and other utensil inventory in accordance with the store policies and procedures.
- Conducts restroom checks and cleaning including laundry of rags.
- Responds responsively, politely with a friendly demeanor to customers’ requests.
- Occasionally Operates POS system to collect payments and allocates bowling lanes.
- Occasionally Operates POS system to collect payments and lends out facility and/or equipment. (Karaoke, billiards, darts, ping pong).
- Occasionally operates POS system to collect payments and issues cards and credits for arcade (AM).
- Other duties and responsibilities assigned by Store Management.
Non-Essential Duties:
- Conducts alcohol and age restriction control in accordance with company policies.
- Conducts lost and found procedures in accordance with company policies.
- Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
- Complies and maintains confidentiality of all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
Education/Experience:
- A High School diploma and a minimum of one to two years of experience in a hospitality or retail environment are required.
- Experience in a bowling establishment is preferred, but not required.
Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
- The employee is required to stand and walk for extended periods of time without breaks during busy times.
- In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
- Lifting and/or moving up to 100lbs with assistance is required.