Automotive Service Advisor

New Car Franchise dealer has an immediate opening for a full-time Service Advisor!

We offer a stable work environment with a very competitive salary plus commission package including benefits. We are looking for a conscientious, people-oriented candidate. Must be detail-oriented, well organized and dependable. Our service department is extremely busy.

Responsibilities:

· Greets, establishes and maintains a positive rapport with customers and potential customers.

· Assists customers in determining needs and promotes our products accordingly.

· Estimates cost of repair and prepares itemized service order, listing costs of parts and labor.

· Initiates service orders, secure the customer’s signature and closes when completed.

· Develops a keen understanding of all of our products and services.

· Understands effective service sales processes and actively seeks sales opportunities.

· Maintains good communication with customers and follows up after work is completed to

ensure satisfaction.

· Understands customers' needs and is committed to exceeding customer expectations every day.

· Complies with all company policies and procedures.

Qualifications:

· Must possess excellent interpersonal and customer service skills.

· Previous Service Writer/Service Advisor experience preferred. 1 year of dealership experience required.

· Working knowledge of computer business software to include Microsoft Word, Excel Outlook or similar business software applications.

· Requires strong organizational skills to include the ability to effectively manage multiple projects, prioritize tasks and complete assignments within expected time frames.

· Must be dependable, friendly, enthusiastic and self-motivated, Organized, multi-tasked, with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.

· Must be flexible to work Saturdays and must achieve customer service index goals.

Salary: $60,000- $100,000 depending on experience

We are an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Job Type: Full-time

Pay: $65,000.00 - $118,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Weekends as needed

Shift:

• 10 hour shift
• 8 hour shift

Experience:

• Dealership: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $65,000 - $118,000