Office Admin

About Us

Royal Lawn Service (a Goodhouse company) proudly provides professional lawn and landscaping services since 2006. We serve residential and commercial clients, as well as HOAs, across Lee's Summit, Independence, Blue Springs, and surrounding areas of Missouri.

From the beginning, our mission has been to deliver top-tier lawn care and landscaping with unmatched customer service. We treat every yard with the same care and precision we would our own—because to us, your satisfaction is what matters most.

Whether you're looking for regular lawn maintenance, landscape improvements, or seasonal services like pest control or irrigation system care, we're the team you can trust for reliable, results-driven service.

Job Description

Are you a highly organized, detail-oriented, and proactive individual with a knack for keeping things running smoothly? We are looking for a dedicated Office Administrator to join our team at Royal Lawn in Kansas City!

As the Office Administrator, you will be the central hub of our office, handling a variety of administrative tasks to support our management team, sales staff, and field crews. Your ability to multitask, problem-solve, and maintain a positive attitude will be essential to your success in this dynamic role.

Key Responsibilities

• Front Office Management: Greet clients and visitors, answer and direct phone calls, manage incoming and outgoing mail, and maintain a tidy and organized office environment.
• Administrative Support: Provide comprehensive administrative support to the management team, including scheduling appointments, preparing documents, and coordinating meetings.
• Customer Service: Assist clients with inquiries, schedule services, provide information about our offerings, and ensure a high level of customer satisfaction.
• Data Entry & Record Keeping: Accurately enter and maintain customer data, service records, financial information, and other essential business documents.
• Billing & Invoicing Support: Assist with preparing invoices, processing payments, and managing accounts receivable/payable records in coordination with accounting.
• Scheduling & Dispatch: Assist with scheduling service appointments for field crews and coordinating dispatch as needed.
• Inventory & Supplies: Monitor office supply levels, place orders, and manage inventory to ensure adequate stock.
• Communication: Facilitate internal communication within the team and external communication with clients and vendors.
• General Office Tasks: Perform various other clerical duties as assigned to ensure efficient office operations.
  
  

Qualifications

• 2 years of experience in an office administration, administrative assistant, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
• Experience with CRM software (e.g., Jobber) or similar industry-specific software is a strong plus.
• Excellent verbal and written communication skills.
• Strong organizational skills with meticulous attention to detail.
• Ability to multitask effectively and prioritize tasks in a fast-paced environment.
• Proactive problem-solver with a positive and can-do attitude.
• Strong interpersonal skills and the ability to work collaboratively with a diverse team.
• High school diploma or equivalent; Associate's degree or higher preferred.
• A valid drivers license is preferred to operate a company vehicle on occasion
  
  

Pay & Location

• $18 depending on experience
• 30810 East Major Road, Grain Valley, MO 64029
  
  

Benefits Offered

• Health Coverage: Comprehensive medical, dental, and vision plans.
• Savings: Offers a Health Savings Account (HSA)