What are the responsibilities and job description for the Operations Assistant position at Rozalado & Co?
Job Posting: Entry-Level Operations Assistant
Location: Chicago/Carol Stream, IL (Hybrid)
Company: Rozalado Services
Rozalado Services is hiring! We’re looking for a highly organized and detail-oriented Operations Assistant to support one of our key accounts. This entry-level, hybrid role is an excellent opportunity for someone who wants to grow in operations and support functions within a fast-paced service environment.
Key Responsibilities:
- Support the Operations Manager with daytoday operational tasks
- Manage and resolve daily client tickets from start to finish
- Perform data entry, document prep, and assist with basic reporting
- Communicate with clients and dispatch field teams as needed
- Liaise with subcontractors and internal staff to maintain workflow
- Help monitor site performance and adherence to protocols
- Ensure client expectations are consistently met
- Coordinate special service requests with field teams
- Support supply and inventory management
- Assist with generating various internal reports
Qualifications:
- High School Diploma or GED required
- Prior administrative or operations experience is a plus
- Strong communication, organizational, and multitasking skills
- Proficiency in Google Workspace (Docs, Sheets, Gmail, etc.)
- Experience with Monday.com is a plus, but not required
- Eagerness to learn, grow, and adapt in a fastmoving environment
- Bilingual (English/Spanish) is a plus, but not required
