What are the responsibilities and job description for the Dental Front Desk Receptionist position at Rural Health Network of Monroe County FL Inc?
Rural Health Network is a Federally Qualified Health Center and is dedicated to providing dental & medical services to the underserved & under-insured population.
We are a very busy dental practice and this position requires one to work in a fast-paced environment.
Responsibilities
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect co-payments
- Maintain patient records and update information in electronic medical record systems (eClinicalWorks)
- Assist with billing and coding tasks as needed
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Coordinate with other healthcare professionals to ensure smooth patient flow
- Provide excellent customer service and address patient concerns or complaints
Requirements
- Previous experience working in a dental or medical office setting is preferred
- Familiarity with dental or medical software systems (eClinicalWorks, Dentrix,.)
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using office equipment such as computers, printers, and phone systems
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $22