What are the responsibilities and job description for the Customer Support Specialist position at Russell Tobin?
If you have some background of customer service experience and are willing to grow a career within a respectable company, Russell Tobin is the right fit for you.
Position: Customer Support
Location: Columbus, OH
Contract: 6-12 months (possible perm/extension)
Pay Range: $19/h - $20/h
Model: Hybrid
- Previous customer support experience
- Ability to contribute in a fast-paced, team-oriented environment
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Client Cash Management products and services, online (client website) and Mobile app, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
Benefits Info
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
Salary : $19 - $20
