What are the responsibilities and job description for the Deskside Support position at Russell Tobin?
Job Title: Technical Support Coordinator
Location: Mason, OH (HYBRID)
Pay range: $20 – 21/hr. on W2 (depending on experience/interview)
Duration: Contract Role (Possible Extension or Temp to Hire)
Schedule: Monday – Friday for the first 3 weeks in-person. Once training has been completed, will go home and work remotely 2 days a week and in office 3 days a week. Training hours will be 8-4:30 Monday-Friday. Once training is completed, shift will be Monday-Friday 9:30am-6pm.
Job Description:
REMOTE deskside support CHAT- Training will be IN PERSON!
Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)
Store Systems Support
Technical Support Coordinator
Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
Basic Hardware and software application trouble shooting skills
Looking for candidates with strong empathy skills/retail background
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
Salary : $20 - $21
