What are the responsibilities and job description for the Server Assistant position at Ruth's Chris Steak House?
Holiday availability (Thanksgiving, Christmas Eve and Day, New Years Eve and Day) is required.
Server Assistant:
- Reports to work as indicated on the work schedule and in the correct uniform.
- Practices positive personal hygiene and cleanliness habits during all work shifts.
- Obtains station assignments from hostess/host or Manager On Duty at the start of the work shift, correctly completes all assigned opening and side work duties in a timely manner.
- Sets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the restaurant and bar.
- Serves water, bread and butter to guests in assigned area immediately upon being seated. Serves refreshments regularly throughout the dining experience.
- Removes dishes, silverware, glassware and all other items when guests are finished using them. Replaces items as needed for next course.
- Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items according to the “decoy” system, placing them in prescribed area for proper disposition.
- Resets vacated tables according to the procedures stated in the RCSH training materials.
- Communicates to the service staff any requests or needs of the guest.
- Practices teamwork by assisting fellow employees in refills, table maintenance and bussing to enhance the guests’ dining experience.
- Assists service and steward staff in spot cleaning in dining room, as needed.
- Performs all closing duties/side work before end of shift.
- Performs all duties and maintains knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet – Service Assistant.
Physical requirements:
- Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 35 pounds.
- Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store food, beverage items, smallwares and service equipment.
- Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length.
- Must be able to communicate effectively and listen attentively to supervisors, employees and guests.
- Must be able to continuously use fingers to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items.
- Must be able to work in an environment subject to extreme cold (30 degrees), heat (temperatures above 100 degrees).
Job Types: Full-time, Part-time
Pay: $7.25 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Physical setting:
- Fine dining restaurant
Shift:
- 8 hour shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Nashville, TN 37203: Reliably commute or planning to relocate before starting work (Required)
Experience:
- full service restaurant: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
Work Location: One location