What are the responsibilities and job description for the Customer Retention Specialist position at S & A Group?
We are seeking a service-minded individual who is passionate about delivering exceptional customer service to our potential and existing clients. As our next Customer Retention Specialist, you will review the features and benefits of our available programs to our potential clients by offering proper plan advancement. You will also provide outstanding service to existing clients by resolving billing issues, updating benefit packages, and recommending enhancements.
The ideal candidate has prior customer service experience and excellent phone communication skills. You will also manage ongoing relationships to ensure customer satisfaction, foster an open and meaningful feedback loop, and monitor company progress. If this describes you, apply now!
We Provide
Compensation: $40,000 - $65,000 annually DOE
The ideal candidate has prior customer service experience and excellent phone communication skills. You will also manage ongoing relationships to ensure customer satisfaction, foster an open and meaningful feedback loop, and monitor company progress. If this describes you, apply now!
We Provide
- Work from Home: Enjoy the flexibility of working from home with occasional office visits.
- Hands-On Training: Receive comprehensive training to excel in your role.
- Same-Day Advancement Opportunities: Benefit from immediate opportunities for same-day pay.
- Positive Work Environment: Work in a supportive and dynamic atmosphere.
- Bonus Opportunities: Earn bonuses based on your performance.
- Note: Mississippi Residents Only.
Compensation: $40,000 - $65,000 annually DOE
Salary : $40,000 - $65,000