What are the responsibilities and job description for the IT Field Technician position at S&B Consulting Group?
Contract: - 1-year contract - full time, 40 hours per week - Starting at $19/hour Mileage Reimbursement
Education: - Associate’s Degree or equivalent experience. CompTIA A or Microsoft MTA certification preferred. -
Experience with Active Directory, Citrix XenApp, and Microsoft 365 preferred.
Minimum experience: - 2 years of progressive experience in an IT support position. . Additional job details: - In Office position - this job operates in a typical office environment which involves frequent interruptions and significant interaction with people which can be stressful at times.
Field Technician
Duties:
- Provide technical support to customers in the field
- Install and configure operating systems and software applications
- Troubleshoot and resolve hardware and software issues
- Set up and maintain computer networks, including LAN and VPN connections
- Perform software troubleshooting and provide remote support
- Diagnose and repair computer hardware problems
- Utilize ticketing system (e.g., Remedy) to track and document customer issues
- Collaborate with team members to ensure timely resolution of technical problems
Qualifications:
- Strong knowledge of operating systems, including Windows and Linux
- Excellent communication skills, both verbal and written
- Experience in desktop support and computer networking
- Familiarity with computer hardware components and troubleshooting techniques
- Ability to work independently and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
We offer competitive compensation, including benefits such as medical insurance, paid time off, and opportunities for career advancement. If you are a motivated individual with a passion for technology and providing excellent customer service, we would love to hear from you.
Please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Can you pass a background and drug test (including marijuana)?
Education:
- Associate (Preferred)
Experience:
- IT Field Service: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: On the road