Program Manager

Job Title: Program Manager (hybrid)

Location: US-GA-Atlanta (Sandy Springs)

FLSA:  Exempt 

Job Overview:

We are seeking an experienced and dynamic Program Manager to lead and oversee a portfolio of related projects and initiatives within our organization. As a Program Manager, you will play a crucial role in ensuring the successful delivery of strategic objectives, driving organizational growth, and maximizing the value of our programs. You will work closely with cross-functional teams, stakeholders, and project managers to ensure effective coordination, integration, and alignment across multiple projects.

Job Responsibilities:

• Program Leadership: Provide strategic direction, leadership, and guidance to the program team, ensuring that all projects are aligned with organizational goals and Produce all relevant program-management deliverables, such as program objectives and requirements, risk assessments, program plans, program status reports, open issue logs, change logs, and action items list.
• Portfolio Management: Oversee a portfolio of related projects, monitoring their progress, identifying dependencies, and managing risks and issues at the program level.
• Identify and manage communication with program: Build and maintain strong relationships with stakeholders, including executive leadership, sponsors, clients, and project teams, ensuring effective communication and collaboration throughout the program lifecycle.

• Program Planning and Execution: Develop and implement program plans, including scope, timelines, resource allocation, and budgets, ensuring adherence to established targets and delivery of expected outcomes.

• Resource Management: Support and coach project managers on your team. Address escalated resourcing issues with project manager and PMO Management Team as needed. Proactively set performance expectations and help project managers and subordinates manage expectations of delivery and requirements, yielding consistent results.
• Support and coach project managers on your team. Address escalated resourcing issues with project manager and PMO Management Team as needed. Proactively set performance expectations and help project managers and subordinates manage expectations of delivery and requirements, yielding consistent results with project managers to allocate and optimize resources across projects within the program, ensuring efficient utilization and alignment with priorities.
• Risk and Issue Management: Escalate program risks to management team on a timely basis for decision resolution and disposition.

•  Identify and mitigate program-level risks and issues, working closely with project managers to address challenges and drive timely resolution.
• Performance Monitoring and Reporting: Establish metrics and performance indicators to track program progress, evaluate results, and provide regular updates and reports to stakeholders and executive leadership.
• Continuous Improvement: Drive process improvements, best practices, and lessons learned across the program, promoting a culture of continuous learning and innovation.
• Change Management: Develop and implement change management strategies to ensure smooth transitions and adoption of program deliverables within the organization.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements: 

• Bachelor's degree in a relevant field (e.g., Business Administration, Project Management) or equivalent practical experience. Master's degree is a plus.
• Proven experience as a Program Manager, overseeing multiple projects or initiatives simultaneously.
• Strong knowledge and understanding of program management methodologies, tools, and best practices.
• Excellent leadership and interpersonal skills with the ability to effectively collaborate and influence stakeholders at all levels of the organization.
• Exceptional communication and presentation skills, with the ability to convey complex ideas and concepts clearly and concisely.
• Strong analytical and problem-solving abilities, with a focus on driving results and achieving program objectives.
• Demonstrated experience in strategic planning, resource allocation, risk management, and change management.
• Project Management Professional (PMP) or similar certification is highly desirable.
• Experience in the [specific industry or domain] is a plus.
• Must be authorized to work in the U.S
• Must be able to successfully pass a background check

Company Benefits:       

• Medical, Dental, and Vision Insurance         
• Flexible Spending Account
• Health Savings Account 
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More! 

About Safe-Guard Products International:

Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts. Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada.

Safe-Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.