Marina Manager

The Marina Manager is responsible for working with the General Manager to oversee the daily marina operations including but not limited to the general operation of the docks, communication with Members and maintaining a safe and clean environment throughout the harbor and marina facilities.  The Marina Manager will be in charge of leading day-to-day operations and management of the business in the absence of the General Manager.

Essential Duties and Responsibilities

• Oversees the management of berthing, mooring, storage and servicing of boats within the marina
• Manage maintenance work done throughout the facility
• Daily inspection and maintenance to provide a clean and safe facility
• Hire, manage, train, and supervise teammates while leading by example
• Safely operates Marina owned marine and land vehicles
• Provide exceptional customer service for incoming boats and new and existing Members
• Coordinate and run Member events
• Sustain and optimize profitability, performance and guest satisfaction
• Assist General Manager with budgets, inventory control, and accounting principles of business
• Maintain positive relationships with tenants, contractors, and local authorities
• Manage Member communication through Mailchimp
• Manage Member contracts including contract preparation, COIs and processing in accordance with SHM standards
• Ensures that teammates, Members and guests observe all marina rules and regulations
• Availability to work overtime when required
• Ability to work weekends and holidays
• Other duties as required by Manager

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training
• Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area
• Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements

• High school diploma or equivalent preferred
• 2-5 years’ marina experience preferred
• Ability to work safely around the water
• Must be able to swim
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Knowledge of dock construction and repair preferred
• Knowledge of basic power tools preferred

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
• Follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Provides responsive service to our teammates and members
• Continuously puts forth the extra effort to accomplish duties
• Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
• Works to build high performing teams while taking an interest in teammates’ professional development
• Organize, plan and manage teammates and processes efficiently
• Unfailing commitment to continuous learning and growth
• Acts with integrity and is open to feedback from all teammates
• Willingly coaches teammates through change and leads all situations with positivity

The Company

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the marine industry.  In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Additional disclosures available at https://shmarinas.com/hr-disclosures/.