What are the responsibilities and job description for the Manager Digital Engineering position at Safelite Auto Glass?
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Manager Digital Engineering leads agile technology teams, and is focused on building and operating digital experiences (websites and/or mobile apps) for Safelite clients and consumers. They a people-first leader, leading teams responsible for application development, with direct reports that include Software Engineers and System Analysts. They are responsible for growing associates in all aspects of the development lifecycle, and have strong technical background to adopt new technologies, establish and enhance development practice to deliver the highest degree of software quality while accelerating speed to market. The Manager Digital Engineering has knowledge in leading agile practices, continuous development methodologies, driving automated test-driven development, and has a working knowledge of integration and architecture solutions. They also work with IT Senior Management to develop product or product team direction and vision that ensures alignment with business strategy.
What you will do
People leadership, one-on-ones, team meetings, associate engagement, associate development, succession planning, interviewing, hiring, performance management, and feedback; train, coach, and mentor team members on technical skills and soft skills
Lead agile development teams that include multiple roles, ensure quality deliverables, and following Safelite SDLC; interacting with resource managers to ensure staffing of QA, BA, and DevOps roles; manage sprints, Scrum ceremonies, Jira/Confluence
Act as the product/domain area subject matter expert when meeting with product owners, peers, business stakeholders, and Safelite leadership
Lead the development, implementation, and delivery of successful large-scale, critical and/or difficult software efforts involving significant work (can be new software or a refactor of existing software)
Collaborate with IT Senior Management to develop product, team direction, and vision that ensures alignment with business strategy; collaborates with other IT functions, including cloud engineering, network, infrastructure, and other application development teams
Drives team expectations and goals to ensure the success of the department in alignment and support of Safelite and IT goals
Creates project and team staffing plans and determines resource needs based on budget, team workload, and project requirements
Effectively communicates project delivery and milestones, workforce capacity, resource plans, risks/issues, and priorities
Establish monitoring and production support procedures; identifying gaps through incident root cause analysis (RCA) and planning improvements to application; improves operations documentation
Lead team activities including design, development, validation, and/or configuration of IT systems that meet technical specifications and end-user requirements
Understanding of multiple applications within a function and how they interact in order to achieve the objectives of the function
Recognize trends for larger-scale development needs within and across teams and builds plans to develop skills
Leads vendor review and selection process as appropriate; maintain relationships with vendors for support
Establishes and maintains key performance indicators for the practice of software engineering.
Leads team engagement action planning and creates a plan, follows through to help the team complete items
Identify opportunities and efficiencies and take action to improve the delivery process
Identify ongoing risks and pain points throughout project experiences to develop and implement internal mitigation measures to meet customer needs
Innovate new solutions and technology/tools to meet product and user requirements
Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of projects and lead teams through solution designs
What you will need
Bachelor's Degree Computer Science or equivalent experience
4-6 years relevant experience
Experience building and operating applications using Agile/Scrum methodology
Experience building and operating applications using modern technologies like microservices and cloud-based platforms
Experience with management and supervisory practices; managing individual contributors and applying management principles to practical work situations
Experience managing projects, programs and product budgets
Full stack experience; C#, .NET, HTML/CSS, JavaScript, Vue.JS/Knockout/Bootstrap or equivalent frameworks
Experience with cloud-based platforms and container services
Experience in web development and responsive design
Experience designing and building infrastructure and web services at large scale
Strong engineering background, ideally experienced with large scale data/distributed systems
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
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