What are the responsibilities and job description for the Concierge-Part time position at Sagelife?
JOB TITLE:
Concierge
PROPERTY:
Echo Lake
DEPARTMENT:
Administration
REPORTS TO:
Business Office Manager
FLSA STATUS:
Non-Exempt
POSITION SUMMARY:
The Concierge is the official representative of the community, responding to all inquiries and requests at the Front Desk, and greeting all visitors to the community.
These activities will fulfill the SageLife Mission and demonstrate the We Care Values and the Sage Associate Promise.
OUR WE CARE VALUES
Work as a Team
Exceptional Service Always
Commitment to the Sage Community
Anticipate Residents’ Needs
Respect for Residents, their Families and
Each Other
Exercise Common Sense
SAGE ASSOCIATE PROMISE
Live the Values
Be Welcoming
Be Helpful
Be Conscientious
Be Accountable
Be Open
Take Pride in My Work & Myself
PRIMARY JOB DUTIES:
Practice The Sage Way and Live the Values – Commit to and demonstrate the We Care Values & Sage Promises
Greet residents and visitors when they enter the community.
Answer the telephone, and handle all inquiries. Conduct building tours if necessary.
Ensure that an organized, welcoming, and clean environment is maintained in the lobby and community rooms on the first floor.
Monitor safety and security of the building to include emergency calls and door security system.
Keep current with state and facility required annual training.
Perform other duties as assigned.
QUALIFICATIONS:
Education:
High school or GED equivalent
Experience:
Two years in a customer service role.
Skills:
Strong organizational and excellent interpersonal and communication skills. Proficient in Excel and Word.
Able to read, speak and understand English at a 12th grade level or higher.
Licensures and Certifications:
Current First Aid and CPR certifications preferred.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Ability to hear, speak, bend, stoop, stand, reach, push, and pull as needed.
Ability to walk up/down up to four flights of stairs.
Able to sit continuously.
Other Requirements:
Professional attire required.
Able to stay beyond scheduled shift in the event of an emergency or inclement weather.