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Genetic Counseling Assistant

Saint Francis Health System
Milwaukee, WI Full Time
POSTED ON 1/19/2025 CLOSED ON 4/18/2025

What are the responsibilities and job description for the Genetic Counseling Assistant position at Saint Francis Health System?

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Full Time

Days

Job Summary : The Genetic Counseling Assistant supports the genetic counselors and other clinicians with administrative functions, including information gathering, creation of pedigrees for upcoming patient appointments and providing clinical information for insurance pre-authorization. This role will participate in the coordination of care both prior to and following genetic counseling sessions.

Minimum Education : Bachelor's degree in biological science, molecular science, or related field.

Licensure, Registration and / or Certification : None

Work Experience : None. Experience within a healthcare environment, preferred.

Knowledge, Skills, and Abilities : Effective interpersonal written and oral communication skills. Proficiency using computer software applications, specifically Microsoft Office Suite. Ability to organize and prioritize work utilizing strong analytical and time management skills. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing deadlines. Ability to maintain professional and courteous during highly stressful and fast-paced situations.

Essential Functions and Responsibilities : Prepares patient charts with all needed documents and pertinent pathology / medical reports. Contacts patient and / or medical providers to obtain documents as needed. Confirms all needed information needed for test ordering has been submitted. Triages genetic counseling appointments ensuring that urgent cases have priority dependent upon their medical management requirements. Discusses insurance coverage and cost of genetic counseling appointment and testing with patients. Provides clinical information for insurance pre-authorization for genetic tests ordered by geneticists or genetic counselors. Assists genetic counselors to schedule follow-up / disclosure visits. Provides follow-up letters to patients regarding key information reviewed in their genetics appointments. Assists with patient notification of negative results as directed. Answers and resolves routine phone or e-mail inquiries. Supports creation of workflows and primary operational tasks.

Decision Making : Independent judgement in planning sequence of operations and making minor decisions in a complex technical or professional field.

Working Relationships : Works directly with patients and / or customers. Works with internal and / or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions : None.

Supplemental Information : This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Saint Francis Cancer Center Administration - Yale Campus

Location :

Tulsa, Oklahoma 74146

Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.

EOE Protected Veterans / Disability

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