What are the responsibilities and job description for the Pharmacy Service Clerk position at Salem Health?
Location Site: Salem Hospital Main Campus Department: SH Out Patient Pharmacy Position Type: Full Time Start Time: 7:00Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement. As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind. We invite you to learn more about our wonderful community: There's something about Salem, Oregon! Your Role With Us:Provide excellent customer service and triage questions, concerns, or requests to appropriate licensed staff (Pharmacy Technicians, Pharmacy Interns, or Pharmacists)Complete cash register transactions including collect payments from patients in person from throughout the hospital or over the phone.Manages incoming and outgoing phone calls as needed; including accepting payments over the phone.Manages over the counter (OTC) products including inventory receiving, stocking, rotating stock, price labeling, and establishing/maintaining par levels. Places drug stock orders with pharmaceutical supplier. Receives, unpacks, and stocks shelves with orders.Delivery of patient medications and supplies to patients throughout the hospital campus.Support Pharmacy retail team to facilitate customer checkout process.File and organize department documents such as invoices, prescription hard copies, patient signature logs, etc.Organize prescriptions ready for customer pickup. Total Rewards Offerings: Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.Relocation assistance available for qualified candidatesFull comprehensive medical, dental, and vision plansBasic and voluntary life insuranceShort and long-term disabilityLive Well Wellness ProgramEmployee Assistance Program (EAP) 401(K) retirement plan with employer contributions.Generous paid time off (PTO) accrual and holiday pay Onsite fitness center with 24/7 badge accessEducation assistance programPublic service loan forgiveness (PSLF) eligible employer https://studentaid.gov/Food and drink discounts in the cafeteria.Impressive discounts offered by Nike, Adidas, Carhartt and others.Background/Expertise:High School Diploma or GED Equivalent preferred.Minimum of (2) years of experience in a customer service environment, preferably within retail pharmacy.Must be able to safely and routinely lift and move cases of inventory weighing up to 30lbs.Must be able to work well with others as a member of the healthcare team to accomplish the tasks needed at appropriate times.Must be able to follow instruction from pharmacy staff and communicate with customers; Knowledge of Microsoft Suite and clerking skills required.Willingness to accept new tasks as assigned.Bilingual English/Spanish preferred. Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org