What are the responsibilities and job description for the Dental Receptionist position at Salina Family Healthcare Center?
Hiring Range - $15.00 - 16.25\hour
FLSA Status: Non-Exempt
General Description
This position required working collaboratively with all dental staff, including dentists and dental hygienists. The Dental Receptionist is responsible for greeting, instructing, directing, and scheduling patients and the general public. This position serves as a liaison between the patient and dental clinical staff.
Mission & Value Statements
The mission of Salina Family Healthcare Center is to serve our community at the crossroads of compassionate healthcare and professional education.
Salina Family Healthcare Center is guided by the following fundamental values:
- Excellence;
- Innovation;
- Access;
- Teamwork;
- Social justice;
- Education;
- Ethics & integrity;
- Patient-centered.
Essential Duties
1. Greet patients and visitors in a prompt, courteous and helpful manner.
2. Check patients in and out for appointments properly.
3. Create, maintain, and oversee dental clinic schedule.
4. Maintain recall system.
5. Oversee clinic information.
6. Work collaboratively with Medical Front Desk to ensure Discount Program patients are covered adequately.
7. Verify cash box each morning and balances at the end of day.
8. Assist with ECP process as necessary.
9. Submit fluoride varnish claims to Kansas Medicaid companies
10. Participates in quarterly chart audits.
11. Scan documents.
12. Checking answering machine.
13. Perform other duties as assigned.
Skills Required
1. Ability to establish and maintain effective working relationships with staff, patients, and the public.
2. Excellent interpersonal, verbal, and written communication skills.
3. Excellent customer service skills and ability to effectively and respectfully interact with unsatisfied patients and
coworkers.
4. Excellent organizational skills.
5. Effective and efficient time management.
6. Ability to work independently and use good judgment and have initiative to seek out additional duties.
7. Knowledge of standard office machines including copier, fax, multi-line phones, printers, scanners, etc.
Education and Experience
1. High School Diploma;
2. One year experience in an office environment (previous experience in a dental setting preferred);
3. Proficient knowledge of Microsoft Word, Excel, and Outlook, and desktop publishing;
4. Social and cultural sensitivity appropriate to ethnically and economically diverse patient and employee-base;
5. Spanish Bilingual preferred, but not required.
To see the full job description, please email careers@salinahealth.org with your requests.
Salary : $15