Pharmacy Technician

Hiring Range = $16.50 - 17.90\hour

FLSA Status: Non-Exempt 

General Description

This position is responsible for providing patients with friendly, efficient and timely delivery of prescribed medications. Includes communication with insurance companies and involvement with problem solving and troubleshooting. 

Mission & Value Statements 
The mission of Salina Family Healthcare Center is to serve our community at the crossroads of compassionate healthcare and professional education. 

Salina Family Healthcare Center is guided by the following fundamental values:

• Excellence;
• Innovation;
• Access;
• Teamwork;
• Social justice;
• Education;
• Ethics & integrity;
• Patient-centered. 

Essential Duties

1. Review prescriptions to assure accuracy, 340B eligibility, and safety.
2. Maintain knowledge of 340B program and compliance regulations.
3. Provide positive impression, through words and tone, to patients, visitors, and employees presenting to the clinic areas.
4. Actively engages and finds ways to assist by interacting face to face with public and staff.
5. Operate cash register, handle cash and other tenders of payment such as vouchers, debit and credit cards, and balance registers.
6. Answer telephone, respond to questions and requests, and seek guidance from a coworker or supervisor, if assistance is needed.
7. Receive patient prescriptions and data entry.
8. Accurately count and fill prescriptions.
9. Bill and, if necessary, troubleshoot rejected prescription insurance claims.
10. Assist in ringing up and delivering medications to patients’ curbside.
11. Complete pharmacy delivery duties as needed.
12. Order and receive drug inventory and supplies. Verify quantities received to invoices.
13. Assist with the completion of inventory processes per the Pharmacy Inventory Management Protocol
14. Prescription Savings Programs (PSP) – includes Purple Card discount, Americares, Direct Relief, and Drug Manufacturer Patient Assistance Programs (MAP)
    1. Check in, store, & process MAP medication received from drug manufacturers timely and accurately
    2. Request new MAP prescriptions and renew expired MAP prescriptions per MAP Collaborative Practice agreement when needed.
    3. Gather information needed to complete the resigning of MAP applications per Pharmacy Support Specialist’s instructions on coversheet.
    4. Assist with MAP problem solving as necessary including calling patients and manufacturers.
       
    5. Communicate effectively with Pharmacy Support Specialist, providers, Pharmacy Tech 1, and/or Care Coordinators regarding all medication assistance programs.
    6. Communicate effectively with patients regarding all prescription savings programs.
15. Facilitate the enrollment of patients into SimpleSync by educating them and completing the authorization form.
16. Complete SimpleSync cycles by calling assigned patients and ensuring they get their medications each month.

1. Maintain accurate med lists from all sources (including Prescription Savings Programs) in PioneerRx, Athena, and TPC.
2. Assist with completion of pharmacy daily checklist tasks.
3. Perform all duties, services and documentation in full compliance with organization policies and procedures.
4. Attend and participate in required meetings and trainings.
5. Perform additional duties as assigned.

Skills Required

1. Ability to establish and maintain effective working relationships with staff, patients, and the public.
   
2. Understands math concepts such as percentages, algebra, ratios, and fractions for necessary pharmaceutical calculations.
3. Knowledge of HIPAA privacy rules.
   
4. Excellent interpersonal, verbal, and written communication skills with the ability to clearly and concisely communicate with staff, patients, insurance companies, and vendors.
5. Ability to work well under pressure, manage multiple tasks, and prioritize workload.
6. Effective and efficient time management, including arriving to work prepared and on-time and timely completion of work.
   
7. Computer Literacy and ability to read and comprehend written information.
   

Education and Experience

1. High school diploma or equivalent;
2. Valid Kansas Pharmacy Tech License;
3. Must have and maintain CPR certification;
4. Valid Kansas Driver’s license,
5. Current auto insurance,
6. 1-2 years of experience;
7. National PTCB or ExCPT Certification required and maintain certification for employees hired after July 1, 2015;
8. Social and cultural sensitivity appropriate to ethnically and economically diverse patient and employee base.

Salary : $17 - $18