Part-Time Youth Services Clerk

The Youth Services Clerk position at Salina Public Library provides high-quality, friendly and professional services. In this position, staff assists patrons with a variety of needs. This requires an individual who is customer service oriented, who will actively strive to develop positive, ongoing relationships with patrons while identifying opportunities to market library services and actively promote library programs. To be a part of our library team, a positive attitude, flexibility and willingness to work well with everyone is required.

Reports to: Head of Youth Services

HOURS/SCHEDULE

Hours/Schedule: Part-time - evenings and every other weekend (9-14 hrs/week)

Typical weeknight hours 5:45-8:00 pm;

Typical Saturday hours 9:30 am-3:00 pm/11:30 am-5:00 pm 

Typical Sunday hours 11:30 am-3:00 pm/1:30-5:00 pm

Schedules are adjusted as needed for the Library. Hours scheduled are based upon service levels.  Full hours typically are available, except during low service time periods.

Starting Pay:  $14.60 per hour

Benefits:

• paid time off after 1 year of service
• EAP
• paid webinars, workshops and more
• wage-level system with set performance-based increases

Minimum Education:  High school diploma or equivalent

Work Experience:  Customer service experience preferred, but not required. Library experience preferred, but not required.

Supervisory Experience:  Not required

MINIMUM EDUCATION

DUTIES & RESPONSIBILITIES

The Clerk must ....

• shelve, place items in appropriate locations and straighten materials as needed.
• continuously monitor the youth services desk, the self-check station and assist in checking out materials for patrons. 
• locate and retrieve materials from several locations throughout the library.
• have basic math skills and be responsible to conduct payment transactions. A cash drawer must be maintained.
• issue library cards, answer a variety of questions related to patron accounts, library collections and events and provide education.
• greet and interact with all patrons, youth to adult, in a friendly and professional manner. 
• operate a multi-line phone system.
• complete various opening and closing tasks.
• develop and complete a yearly work plan with the department head.
• support the library’s mission and provide exceptional customer service, to both patrons & co-workers.
• under general guidance, have the ability to work honestly and independently.
• be reliable; work scheduled hours; show up ready to work on time and use breaks appropriately.
• maintain a general knowledge of programs and services offered by the wider library.
• communicate clearly, accurately and in a timely manner with a diverse set of patrons and co-workers.
• be willing to help in any area of the library as needed. 
• be able to enforce library policy and follow procedure in a variety of situations, including high stress or confrontational interactions.
• prepare for and participate in staff and project team meetings.
• help to maintain organized, sanitary, and tidy library spaces, contribute to maintaining displays, and provide an inviting environment. 
• demonstrate professional behavior and comply with library policies and procedures, including adhering to library dress code.
• perform other duties as assigned.
  

REQUIREMENTS

• Pre-employment drug screen. (post-employment drug screen may also take place)
• Pre-employment background check. 
• Basic keyboarding skills.
• The ability to work with a variety of technology equipment and applications including, but not limited to, word documents, spreadsheets, internet browsers, email, and Google Drive.

PHYSICAL DEMANDS / WORK ENVIRONMENT

Light to moderate physical work. 

• Lifting, carrying and pushing up to 40 pounds with or without assistance.
• Frequent lifting, carrying, standing, walking, bending, climbing stairs, twisting, reaching, pulling and pushing. 
• Speech and hearing abilities to maintain communication with patrons and co-workers.  
• Vision to read and interpret reports, written documents and electronic communications. 
• Work is primarily indoors, with some outdoor work for book drop pickups and other Library event assistance. 

ADA/EOE 

*The above position information is intended to describe the duties of an employee in general terms and does not necessarily describe all of his/her duties or responsibilities.

How to Apply

Complete the online application. Attach your resume.   

If you have additional questions, please contact Amanda Little, Head of Youth Services, 785-833-9220 or youthservices@salinapublic.org

Position is open until filled.

Salary : $15