Operations Manager

To be considered for this position please fill out the following: https://go.cultureindex.com/p/jASWBDQ75zrS    

Who YOU are 

You are a proactive, assertive, take-charge person. When something is of value to you, you have an almost uncanny ability to think ahead and charge forward to attain goals. You need and thrive in a work environment that allows for independence, freedom, change, and the ability to collaborate with others. You are happy to make decisions, but only once you’ve reviewed a problem from all angles and have determined that your choice is low risk and likely to work out well. You are both a leader and a team player, and genuinely truly want to participate, especially when you can personally contribute to the overall solution. You prefer not to delegate, as no one can do the job quite as well as you can. You tend to be harder on yourself than anyone. Your communication style is direct while still maintaining the relationships with your direct reports and overall team

Who We Are 

We believe culture is the beating heart of every business. At Salt Lake Windustrial we pride ourselves on our familial, peer-to-peer work culture. We value a friendly and respectful work environment in which work-life balance is appreciated and supported. We believe that empowering local owners to make decisions based on their own expertise and experience promotes innovation. The next great idea can come from anyone. At the same time, we believe in the power of counsel, mentorship and advice. Our area leaders are always available to help local owners make the best decisions for their companies. 

Winsupply Core Values 

● Spirit of Opportunity 

● Profitability 

● Customer Focus 

● Communication 

● Integrity & Professionalism 

● Respect 

The Position

This position exists to achieve business results and assume duties of the Local Company President/Manager. Results are achieved through effective general management of the company, effective utilization of company assets and people, development of personnel, ongoing customer identification and development to increase sales, meet profit goals and attain ROI objectives. Incumbent maintains a close working relationship with the local company president and keeps the board informed of major business issues, seeking advice and guidance when appropriate. 

Key Position Details 

● Assist with preparation of an annual business plan for the company that includes objectives for revenue, profit and ROI as well as action plans to achieve these objectives. 

● Maximize the potential of the existing customer base by increasing sales per customer, leveraging all margin improvement opportunities and implementing effective customer retention plans. 

● Expand customer base by identifying new prospective customers and developing them into repeat customers. 

● Add to company sales capability by hiring, training and managing high performing sales personnel in conjunction with the President. 

● Develop and maintain a product line strategy that meets current customer needs and contributes to positive trends in sales and gross margin -- seek additional product lines that will increase sales and profit. 

● Establish strong relationships with vendors and work with them to develop marketing and sales incentive plans. 

● Purchase goods for resale at prices and terms that are competitive and profitable. 

● Work with Sourcing Services to achieve maximum price and availability advantage. 

● Manage inventory levels to ensure balance between ability to meet customer needs and excessive inventory levels. 

● Organize warehouse facilities and activities to ensure efficient operation. ● Hire, train and supervise (either directly or through subordinate manager/supervisor) warehouse and delivery staff.

● Minimize risk exposure by maintaining a safe work environment, develop and implement safety rules, create a safety committee, provide personal protective equipment as needed, monitor the safety practices of all employees --especially those who operate vehicles (trucks, forklifts, etc.) 

● Ensure adequate safeguards against fraud and theft; take prompt action whenever a fraud or theft situation arises; consult with Winsupply Group Services to receive assistance in this area. 

● Monitor the financial performance of the company; achieve financial objectives and desirable ratio performance in conjunction with President

● Establish and enforce credit policies to minimize bad debt expense and maximize cash flow to the company. 

● Promote a positive work environment for employees to ensure equal treatment for all and provide an environment that is compliant with the letter and spirit of all employment/anti-discrimination laws and regulations. 

● In conjunction with President/Manager provide leadership and direction to employees of the company; ensure compliance with policies and work rules; take timely and appropriate steps to correct behavior and performance problems.

● Complete career track training in WIN University for Operations Manager. 

Competencies for Success 

● Excellent Communication and Customer Service 

● Attention to Detail and Highest Level of Accuracy 

● Sound Judgment, Problem solving, and Decision Making 

● Superior Organizational and Time Management Skills 

● Leadership, Integrity, and Adaptability in Management and Sales 

Qualifications/Experience 

● High School Diploma or equivalent 

● Win Company experience that includes management of a function or of people OR outside sales and account management 

• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

● Basic computer skills

• 3-5 Years of Process Management Experience
• 3-5 Years of People Management Experience

Desired Qualifications/Experience 

● Associate’s degree in Business or related subject; Bachelor’s degree preferred ● 2 years general management experience, preferably in the wholesale distribution environment, with profit and loss accountability 

● 2 years demonstrated successful outside sales experience, preferably in the building or industrial products area 

● Prior Win company experience 

● Ability to comprehend and interpret complex financial reports and data ● Ability to manage existing customer accounts and develop new accounts 

● Strong computer skills and demonstrated ability to apply computer technology to business processes; working knowledge of the WISE system preferred 

The performance of essential job functions for this position require both access to valuable assets and interaction with others under potentially stressful conditions. Therefore, individuals demonstrating a history of illegal substance abuse, theft or violence present a higher risk of loss and may be disqualified. 

Physical Demands 

The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations: 

● Sitting for extended periods of time 

● Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components 

● Ability to safely lift and handle material weighing up-to 50 pounds 

We are an equal opportunity employer and encourage all qualified individuals to apply including minorities, veterans, women, and those with disabilities.

To be considered for this position please fill out the following: https://go.cultureindex.com/p/jASWBDQ75zrS