Special Populations Care Manager

Company Description

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

Job Description

Special Populations Care Manager

The Special Populations Care Manager is responsible for coordinating the care of high-risk SALUD patients with an emphasis on those enrolled in the Accountable Care Organization. The aim of this position is to improve patient health outcomes, reduce health care costs and enhance the patient experience for high-risk SALUD patients. The primary role will be to identify patients for care management, coordinate outreach to these patients, and develop comprehensive care plans addressing the individual needs of each patient to ensure patients receive the right care, at the right time in the right setting.

 We offer:

• Starting wage is $19.41 to $22.33 per hr. 

Comprehensive Benefits Package includes:

• Medical (Includes Free Medical Services at All Salud Facilities)
• Dental (Employee Discounts at All Salud Dental Facilities)
• Vision
• Flexible Spending Accounts
• Basic Life and AD&D, Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance
• Employee Assistance Program
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)  
• 8 Paid accrued Sick Days per year
• Retirement savings plans
• Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month  

Our Mission is to provide a quality, integrated health care home to the communities we serve

The Special Populations Care Manager will work closely with other Care Managers, SALUD patients, SALUD clinics, local community hospitals, community organizations, and partnering agencies. The Special Populations Care Manager will work in a team-based approach, interacting with various staff members across disciplines, as well as supporting patients and their families to facilitate self-management, self-efficacy, and sustainable behavior change. The Special Populations Care Manager will work with the Program Manager to oversee the implementation of Complex Care Plans across SALUD clinics as well as to collect, analyze, and report on monthly outcomes. The Special Populations Care Manager will support the care coordination activities of peer Care Managers throughout the Salud system whenever necessary.

Qualifications

Education:

• Bachelor's Degree in social work or a health-related field is strongly preferred
• High school diploma or GED, required

Experience:

• Experience in care management, patient navigation, or social work preferred
• Experience in a community health setting or with underserved populations preferred

Licensure/Certification:

•  None needed

Knowledge, Skills, and Abilities:

• Bilingual English/Spanish required
• Commitment to working with the underserved
• Sensitivity to low-income and ethnic minority communities is a must
• Ability to collaborate with an interdisciplinary healthcare team including primary care providers, medical support staff, behavioral health workers, and other healthcare professionals
• Knowledge of community and health resources and application process
• Excellent data management, organizational, and documentation skills
• Good verbal and written communication skills
• Must work well with the patient care team members
• Computer knowledge and skills including proficiency in Microsoft Office programs (Access, Excel, PowerPoint, Word)
• Willingness to learn new software programs and work processes
• Self-starter, able to work independently and flourish without extensive supervision
• Detail-oriented, able to coordinate and prioritize multiple responsibilities

Additional Information

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.  All your information will be kept confidential according to EEO guidelines.

As required by Public Health Order, all Salud Family Health employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. The only exceptions to being vaccinated are verified and approved medical reasons or sincerely held religious beliefs.