Police Dispatcher (Immediate Opening)

Position Title: Police Dispatcher

Job Title: Police Dispatcher

Reports to: Police Dispatch Supervisor Pay Grade: N11

Terms of • 245 days per year. FLSA Classification: Non-Exempt
Employment: • At-Will employment agreement.

• Salary is in the pay grade N11 on the Non-

Exempt SAISD Compensation Plan.

• Entry salary is at $20.70 with consideration for

directly related experience.

Funding
This position is locally funded

Source:

Position Summary

To provide timely, accurate information to appropriate units and supervisors, coordinate radio transmissions, refer
inquiries to proper personnel and provide high quality customer service.

Essential Functions / Key Responsibilities

1. Answer multi-line telephone and route to proper person or take message, make telephone calls to assist
field units

2. Conduct authorized NCIC/TCIC transactions
3. Contact or refer to appropriate District personnel any request for services not usually provided by

Department.
4. Understand and use Computer Aided Dispatch System (CAD)/ Records Management System (RMS)
5. Dispatch police units for emergencies and general services
6. Monitor burglar/fire/panic alarm systems and video monitoring systems
7. Make appropriate District notifications on critical incidents
8. Perform quality data entry activity
9. Individuals are accountable for being reasonable, responsive, and respectful
10. Regular attendance and punctuality are essential functions of the job
11. Ability to demonstrate the following core values: integrity, high expectations, commitment, respect,

dedication to teamwork and passion for a student-centered environment
12. Performs other related duties as assigned within the appropriate skill and experience capabilities

expected for this position.

Minimum Requirements

• High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional

accrediting agency)

• Texas Commission on Law Enforcement (TCOLE) basic telecommunicator license (persons hired without

TCOLE license must obtain within 180 days of employment)

• Candidate must have satisfactory outcome of fingerprinting background check. Non-refundable fee

(approximately $50.00) paid by the employee

1

Knowledge, Skills & Abilities

• Typing skills of 40 words per minute with high degree of accuracy

• Ability to properly use multi-line telephone, radio system, and computers

• Knowledge of terminology and general procedures associated with police dispatching service

• Ability to work well with others – peers, students, parents, faculty and community

• Demonstrated communication skills: oral and written

• Demonstrated effective and logical problem-solving ability

• Must successfully pass all phases of the applicant process, including criminal history, drug testing, medical

exam, psychological exam, skills assessment test, and interview

• Ability to work all shifts, holidays and weekends, and a variety of assignments as directed

• Be able to accurately listen and record information

Working Conditions

Work Environment:

• Computer, computer software programs and peripherals, teacher resource materials and

equipment, copier, fax, and other equipment applicable to position.

• Frequent exposure to: temperature extremes (hot and cold), humidity extremes, noise. Occasional

exposure to: biological hazards (communicable diseases, bacteria, insects, mold, fungi, etc.

Physical Demands/Requirements:

• Maintain emotional control under stress; work with frequent interruptions/deadlines; frequent sitting,

standing, walking, climbing, balancing, pulling and pushing; reaching, repetitive hand motions, hearing,
speaking clearly, visual acuity and prolonged data input; occasional lift/carry light, moderate 15-44 pounds.

Supervisory Responsibilities / Direct Reports

• None
  

It is the policy of San Antonio ISD not to discriminate on the basis of race, color, religion, national origin, age,
sex, gender identity, gender expression, sexual orientation or disability in its vocational programs, services or
activities as required by Title VI of the Civil Rights Act of 1964, as amended; Title IX of the Education
Amendments of 1972; Section 504 of the Rehabilitation Act of 1973, as amended, and SAISD's board policies
DIA, FFH, and FFI.