IT Director

The San Diego Rescue Mission is built on beliefs that speak to the heart. We believe this is more than a job, that it's a calling to love our neighbors and those in need the way that Jesus would. In our programs, we create a holistic approach to recovery and rehabilitation while ensuring that our building is a safe haven for men, women and children who have experienced homelessness.

We are seeking an IT Director that will lead and manage all aspects of information technology across SDRM's five locations. This individual will develop and implement IT strategies to support SDRM's mission, ensuring alignment with the organization's goals and compliance with best practices for security and technology infrastructure. The IT Director is responsible for maintaining secure, efficient, and reliable IT systems, and for leading a small team of IT professionals and external vendors.

Key Responsibilities :

• IT Strategy & Leadership
• Develop, implement, and maintain an IT roadmap aligned with SDRM's strategic objectives.
• Provide leadership, direction, and coaching to the IT team, ensuring high performance and continuous growth.
• Oversee IT operations across five locations, ensuring seamless service delivery and minimizing disruptions.
• Collaborate with senior leadership and department heads to identify and address technology needs for programs and services.
• Serve as the primary IT liaison for executive leadership, offering solutions to enhance operations and service delivery.
• Systems Management & Infrastructure
• Oversee and manage all IT systems, including servers, networks, and telecommunications across locations.
• Ensure the stability, security, and scalability of all IT infrastructure to support SDRM's multi-site operations and plan for future expansion.
• Manage cloud-based services, software applications, and enterprise tools to support SDRM's programs and staff.
• Ensure compliance with data privacy regulations and security protocols, including HIPAA as required.
• Develop and maintain disaster recovery and business continuity plans.
• Vendor Management & Budgeting
• Establish and manage relationships with third-party vendors, ensuring optimal service levels and cost-effectiveness.
• Negotiate and oversee IT service agreements, software licenses, and hardware procurement.
• Develop, monitor, and manage the annual IT budget in collaboration with the Sr. VP of Operations, ensuring financial accountability.
• Security & Compliance
• Implement and maintain cybersecurity protocols to protect organizational data and systems.
• Conduct regular security audits, identifying and addressing vulnerabilities.
• Ensure compliance with applicable data and technology regulations, including PCI and HIPAA, where relevant.
• Train staff on IT policies, cybersecurity best practices, and usage of IT tools to reduce risks.
• Project Management
• Plan and execute IT projects, such as system upgrades, migrations, and new technology implementations and site expansion.
• Manage timelines, resources, and stakeholder expectations to ensure project success.
• Continuously evaluate new technologies to enhance operational efficiency and service delivery.

Required Qualifications :

Work Environment :

Staff Expectations :

Represent our Mission, Vision and Values

Continue to grow as a follower of Jesus Christ

ENVIRONMENT

The incumbent works in a residential setting, which consists of individuals who may have a mental or physical disability or illness. Physical resources may be limited and, in some cases, are donated.

Must be available to work evenings, weekends, and / or holidays as needed

Must be on-call or participate in an on-call rotation (if available)

PHYSICAL ACTIVITY

The incumbent may spend a majority of time sitting, speaking and listening. He or she is expected to travel on a regular (or periodic) basis, as the job requires (see Qualifications above). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Please see chart below for further physical requirements.

Lift 0-10 pounds

Lift 10-20 pounds

Lift 20-30 pounds

Lift minimum 30 pounds

Sit or stand for extended periods of time

Operate office equipment such as, computer, printer, telephone and fax

Drive vehicles, trucks, forklifts and other equipment (current licenses required)

Work around equipment and machinery

Walk on uneven ground

EEO Statement

The San Diego Rescue Mission (SDRM) is both an equal opportunity employer and a Christian ministry. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex (which included breastfeeding, or a medial condition related to breastfeeding), marital status, parental status, military status, veteran's status, pregnancy, medication condition, genetic characteristics, genetic information, disability or any other protected status in accordance with applicable federal, state and local laws.

However, as a registered non-profit religious organization, SDRM does reserve the right to discriminate in hiring persons whose lifestyle is contradictory to Biblical principles.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e (a)), SDRM has the right to, and does hire only candidates who agree with SDRM's Statement of Faith and conduct themselves in accordance with our religious beliefs.

Background Check Disclaimer

SDRM conducts background checks in compliance with applicable federal and state laws, including the Fair Credit Reporting Act, the California Investigative Consumer Reporting Agencies Act, and the California Consumer Credit Reporting Agencies Act. If you accept a position with SDRM, as part of your conditional offer of employment, you will be asked to submit to a virtual background check AND a California Livescan Fingerprint.

You will be provided the following notifications as an example :

1. You will be provided with appropriate written notice of the company's intention to obtain information by way of a background check and will give applicants and employees the opportunity to obtain a free copy of any report obtained.

2. Applicants and employees will be asked to authorize a background check before such check is performed.

Drug Screen Disclaimer

SDRM is a Nonprofit Religious Organization and as such, we require all employees to submit to our drug screen as a condition of employment once they have accepted a position with SDRM. Because of our religious affiliation, we do not allow employees to use or consume recreational or medicinal marijuana, along with all other federally recognized substances. You will be notified prior to any employment decisions if your drug screen is returned with negative findings. Refusal to submit to testing will result in disqualification of further employment consideration.

E-VERIFY Statement

San Diego Rescue Mission participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.