Community Health Worker (CHW)

POSITION SUMMARY:

The Community Health Worker (CHW) will report to the Director of Case Management and Social Service.  The CHW works in collaboration with medical/health care providers (primary care physicians, nursing staff, social workers, case managers), and community support organizations.

REQUIREMENTS:

Education:

• High school graduate or equivalent preferred; associate’s degree in business administration or related field preferred.

Licensure: 

• Valid California Driver’s License.
• Successful completion of a Community Health Worker formal training program such as from a college or other educational institution is preferred.

Experience:

• Written and oral fluency in English and Spanish is preferred.
• Experience working in a multicultural setting.
• Willingness to learn and understand a variety of different cultures, perspectives, and norms.
• Experience working in a community-based setting for at least 1 to 2 years preferred.
• Basic computer skills required; EHR experience preferred.
• Understand and represent the community we serve.
• Good communication skills, such as listening well, and using language appropriately.
• Ability and willingness to provide emotional support, encouragement, and motivation to patients.
• Excellent written and verbal communication skills.

Other Skills:

• Interest/proficiency in working with individuals recently released from incarceration, homeless individuals and other marginalized populations.
• Able to interact with patients in a culturally relatable manner.  Any additional ability to communicate in languages spoken in local community such as Spanish, Tagalog, Hmong, etc., is helpful.
• Preference for applicants with connections to and reflecting the diversity of the local community.
• Respect for patient confidentiality and privacy.

Competencies:

• Good organizational skills to handle multiple priorities while remaining professional and calm.
• Ability to work with many diverse people, including children and teenagers.
• Effective telephone skills.
• Strong level of confidentiality due to the sensitivity of materials and information handled.
• Ability to make suggestions on workflow or system efficiency and effectiveness.
• Ability to work independently and be self-directed and flexible.
• Ability to perform functions with minimal supervision.
• Ability to work at a high-volume level of accuracy.

PAY / BENEFITS
• Estimated pay is based on qualifications (including but not limited to experience, education, certifications, and licensure where applicable).

• Benefits may include medical, dental, vision, basic life and AD&D, optional supplemental life (employee, spouse, and/or child coverage), flexible spending accounts (medical and dependent care), 403b retirement with dollar for dollar match up to 5%, paid time off, and more available depending on employment status.

M/F/D/V/SO

EOE