What are the responsibilities and job description for the Front Office Agent position at Sanctity Hotel Rancho Cucamonga?
Company Description
Welcome to Sanctity Hotel, a sanctuary blending balance, tranquility, and modern luxury. Inspired by the five elements—space, air, fire, water, and earth—Sanctity Hotel offers an unparalleled experience for both business and leisure travelers. Located in the heart of Rancho Cucamonga, our hotel features thoughtfully designed rooms, a rooftop bar with stunning views, a rejuvenating spa, and dining experiences that celebrate local flavors. Sanctity Hotel is dedicated to providing a perfect blend of luxury and community connection.
Role Description
This is a full-time, on-site role for a Front Office Agent located in Rancho Cucamonga, CA. The Front Office Agent will handle day-to-day receptionist duties, facilitate smooth check-ins and check-outs, and manage front office operations. This role involves greeting and assisting guests, providing exceptional customer service, and ensuring effective communication within the team and with guests.
Qualifications
- Receptionist Duties and Check-in skills
- Experience in Front Office operations
- Strong Customer Service abilities
- Excellent Communication skills
- Ability to work independently and as part of a team
- Previous experience in hospitality or hotel management is a plus
- High school diploma or equivalent; additional education or certifications in hospitality management is preferred
- Must be able to work AM Shifts, PM Shift and Night Audit.