Chief Operating Officer

Position Summary

In compliance with goals, policies and objectives established by the Tribal Council and Governor:  directs, coordinates and administers all aspects of the Sandia Resort & Casino. Working closely with Tribal Council, Governor and senior management drives the strategic planning process and assists in defining organizational objectives, policies and operating plans to ensure the achievement of business goals. Provides direction to Casino and Resort Senior Management.

Supervision Exercised

Reports directly to the Governor and Tribal Council.

Supervises the following:

Major Duties And Responsibilities

1. Responsible for the management of the Pueblo of Sandia’s Resort and Casino to ensure profits are commensurate with the best interests of the Pueblo of Sandia, its customers and employees.

2. Reviews and evaluates all business operations and assures uniform, coordinated and efficient business systems, processes and management strategies.

3. Supervises and directs the senior management responsible for the day-to-day operations and management.

4. Establishes short- and long-term strategic planning across the Enterprise organization.

5. Oversees and provides counsel to departments as they make decisions that affect day-to-day operations and makes recommendations for strategies, plans and policies.

6. Directs operations to achieve budgeted results and other financial criteria.

7. Promotes an environment that encourages planning, communications cooperation, collaboration and efficiency with effective leadership for key management positions.

8. Encourages a results-oriented culture.

9. Represents the Governor internally and externally in support of community and tribal relations as needed.

10. Ensures that all activities are performed in compliance with local, state and Tribal regulations and laws governing business and gaming operations.

Knowledge, Skills And Abilities

1. Excellent verbal and written communication skills.

2. Strong Leadership ability.

3. Ability to think strategically, analytically and critically.

4. Ability to work collaboratively with Governor, Tribal Council and senior management.

5. Excellent decision making skills.

6. Excellent computer and Windows software skills.

7. Ability to manage multiple enterprise sites.

8. Ability to exercise good judgment and make sound decisions in a manner consistent with the essential job functions.

9. Ability to interact effectively with staff, public, and appointed officials.

10. Knowledge of employee development and performance management skills.

Working Conditions

1. Work in an office environment; sustained posture in a seated position for prolonged periods of time.
2. No or very limited physical effort required.
3. Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.

Minimum Qualifications, Education And Experience

Required

1. High School Diploma, GED certification or equivalent.
2. Bachelor’s Degree in Business Administration or related field from an accredited college or university.
3. Fifteen (15) years’ experience as a General Manager or Senior Manager for the casino and hotel industry. 
4. Must possess and maintain a valid, unrestricted New Mexico Driver’s License.

Preferred

1. Master’s Degree in Business Administration or related field.
2. Tribal Gaming experience.

Licensing Status

1. Must be able to obtain and maintain the required Gaming License.
2. Will require a post-offer, pre-employment and random drug screening.