Benefits Supervisor

Description

Job Summary
The Benefits Supervisor is responsible for supporting the day-to-day administration of employee
benefits programs, ensuring employees have accurate and timely information regarding their benefits.
This includes health, dental, vision insurance, retirement plans, life insurance, and other employee
benefits. The Benefits Supervisor will also assist with benefits enrollment, ensure compliance
with
relevant regulations, and provide exceptional customer service to employees regarding their benefits.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
 Benefits Enrollment and Administration:

 Manage and process employee benefits enrollment, changes, and terminations during
open enrollment and throughout the year (e.g., life events such as marriage, birth of a
child, etc.).
 Ensure that employees have access to necessary benefits resources, including benefits
guides and plan details.
 Assist employees with understanding and selecting the appropriate benefits based on
their needs.

 Employee Communication and Support:

 Provide support to employees by answering benefits-related questions regarding
eligibility, coverage, claims, and benefits options.
 Educate employees about available benefits programs, ensuring they understand their
options and how to make changes during open enrollment or qualifying life events.
 Resolve issues related to claims, coverage discrepancies, and service provider concerns.

 Benefits Data and Records Management:

Job Description

 Maintain accurate benefits records, including employee eligibility, enrollment, and
changes to benefits plans.
 Ensure compliance with applicable regulations, including but not limited to ACA, COBRA,
HIPAA, and ERISA.
 Prepare and submit benefits-related reports to management and other departments as
required.
 Compliance and Reporting:

 Assist in preparing and maintaining benefits-related compliance documentation (e.g.,
Form 5500 for retirement plans, summary plan descriptions, and other regulatory
filings).
Coordinate with benefits vendors to ensure all compliance reporting requirements are
met.
 Vendor Management:

 Serve as a liaison between employees and benefits vendors to ensure timely and
accurate benefits delivery and claims processing.
 Work with insurance carriers and other vendors to resolve issues related to benefits
administration.
 Ongoing Program Support:

 Assist in reviewing benefits plan offerings for competitiveness and potential
improvements.
 Ensure benefits plans are effectively communicated to employees through written
materials, meetings, and one-on-one sessions.

Qualifications

Supervisory Responsibilities
This position has supervisory responsibilities.
Required Education
 Bachelor’s degree in Human Resources and/or Business Administration.

Required Experience
 3-5 years in benefits administration, human resources or related areas.
Required Licenses and Certifications (N/A)
Required Knowledge, Skills, and Abilities
 Strong understanding of employee benefits, including health insurance, retirement plans, and other
common benefit offerings.
Basic knowledge of benefits-related laws and regulations (e.g., ACA, COBRA, HIPAA).

Job Description

 Proficient with Microsoft Office Suite (Excel, Word, PowerPoint).
 Familiarity with HR software or benefits management systems.
 Strong interpersonal and communication skills to interact effectively with employees at all levels.
 Ability to explain complex benefits concepts in a clear and accessible manner.
 High level of accuracy and attention to detail in processing benefits enrollments and maintaining
records.
 Strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.
 Occasional need for overtime during open enrollment or benefits plan transitions.
 Office setting or remote, depending on company policies and structure.
Preferred Qualifications
 Experience with benefits software and HRIS (Human Resource Information Systems) preferred.
 Certifications like Certified Benefits Professional (CBP) or CEBS (Certified Employee Benefits
Specialist) are a plus, but not required.

Financial Responsibilities
This position does not currently handle physical money or
negotiates contracts.

N/A

Budget Responsibilities
This position does not have budget responsibilities.

Languages
English Advanced
Spanish Preferred

Travel
Required Travels 20% of the time.

Job Description

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up,
walk, use hands to operate tools and equipment and must be able to exert regularly up to 10
pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to
constantly perform the essential job functions. The employee will be frequently required to reach
with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities
required by this job include close vision, distance vision, peripheral vision, depth perception and
ability to adjust focus.

Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions
but not necessarily from temperature changes. The worker is subject to noise; there may be
sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Physical/Environmental Activities
Please indicate with an X the frequency for the activities that apply to the essential functions of the job
based on the chart below. Please select Not Required for physical demands that aren’t essential to job
performance.
Working Condition Not
Required
Occasionally
(1-33%)

Frequently
(34-66%)

Constantly
(67-100%)

Must be able to travel to multiple locations for work (i.e.
travel to attend meetings, events, conferences). X
May be exposed to outdoor weather conditions of cold,
heat, wet, and humidity. X
May be exposed to outdoor or warehouse conditions of loud
noises, vibration, fumes, dust, odors, and mists. X
Must be able to ascend and descend ladders, stairs, or other
equipment. X
Subject to exposure to hazardous material. X

Job Description

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable
culture for our employees and communities.
This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to
review and change at any time, with or without notice, in accordance with the needs of the company. Since no job description
can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and
responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of
the job shall also be considered part of the jobholder’s responsibility.
Employee signature below indicates the employee’s understanding of the requirements, essential functions, and
duties of the position.