What are the responsibilities and job description for the Terminal Operator position at Santa Anita Park?
GENERAL DESCRIPTION:
Sells, cashes, cancels pari-mutuel tickets.
DUTIES & RESPONSIBILITIES:
- Check in by posted report deadline
- Pick up and verify initial draw
- Open terminal on time & perform transactions requested by patrons during the day, unless on assigned break.
- Ensure that each patron receives correct tickets, change, and payoffs prior to leaving the window
- Answer routine questions relating to wagering and facility
- Prepare draw, return, and end of day reports
- Bundle all cashed & canceled tickets for collection by STO
- Count final return and return to money room
- Follow mutuel department rules, regulations, & procedures
- Follow SCOTWINC safety program
SKILLS AND KNOWLEDGE REQUIRED
- Ability to communicate clearly & interact efficiently with varied groups of people
- Ability to cope with high pressure situations
- Accuracy
- Comprehension of betting terminology
- Dependability
- Flexibility
- Legible penmanship
- Manual dexterity in handling currency & coin, data input
- Patience
- Qualification to operate terminal (must pass a standard test)
PERFORMANCE CRITERIA
- Accuracy in balancing
- Attitude toward patrons & fellow employees
- Compliance relating to rules & regulations
- Complaints from patrons & fellow employees
- Compliments from patrons & fellow employees
- Contribution of new ideas for improved operation
- Production
THIS SEASONAL POSITION WORKS THE FOLLOWING DAYS AND LOCATIONS:
Monday, April 1, 2024 at Santa Anita
Tuesday, April 2, 2024 at Santa Anita
Wednesday April 3, 2024 at Santa Anita
Thursday April 4, 2024 at Santa Anita
Saturday, April 6, 2024 at Santa Anita
Saturday, May 4, 2024 at Santa Anita
Saturday, May 18, 2024 at Santa Anita
Saturday, June 8, 2024 at Santa Anita
Saturday, July 20, 2024 at Del Mar
Saturday, July 27, 2024 at Del Mar
Saturday, August 3, 2024 at Del Mar
Saturday, August 10, 2024 at Del Mar
Saturday, August 17, 2024 at Del Mar
Saturday, August 24, 2024 at Del Mar
Saturday, August 31, 2024 at Del Mar
Saturday, September 7, 2024 at Del Mar
Saturday, September 28, 2024 at Santa Anita
Friday, November 1, 2024 at Del Mar
Saturday, November 2, 2024 at Del Mar
Thursday, December 26, 2024 at Santa Anita