What are the responsibilities and job description for the HOUSEPERSON position at Saratoga Casino Hotel?
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful House Person promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.
Keys to Success in this Role:
- At least 18 years of age
- Make sure trash and dirty linens are off the guest floors.
- Maintain cleanliness of guest hallways, elevators, and vending rooms.
- Effectively communicate with Front Desk and Housekeeping.
- Replenish all housekeeping closet supplies.
- Mix any necessary chemicals for cleaning.
- Make sure chemicals are stored neatly and safely.
- Report to manager when chemicals/items needed for cleaning need to be reordered.
- Report any issues immediately to the Hotel Housekeeping Manager or Hotel Operations Manager.
- Maintain a clean and organized work area.
- Communicate with other departments to promote guest satisfaction.
- Promotes outstanding customer relations.
- Performs all other duties as assigned.
- Able to lift/carry 50 lbs. repeatedly.
- Frequent walking, standing, bending, stooping, reaching, kneeling, carrying and climbing stairs.
- Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.
Why Saratoga Casino Hotel?
- Competitive wages and benefits (Health, Dental, and Vision)
- Long term opportunities for growth and advancement
- A robust employee recognition program with an annual awards dinner
- Discounts here and at other local retail stores and service providers
- Team Member celebrations for holidays and other special events
- Retirement Plan
- Hands for Hope- voluntary program for Team Members to dedicate their time to help uplift causes and organizations that have a positive impact on our community
- Delicious FREE meals in team dining!
- And so much more!