Demo

Operational Quality Specialist

Sargento
Plymouth, WI Full Time
POSTED ON 1/28/2026 CLOSED ON 2/26/2026

What are the responsibilities and job description for the Operational Quality Specialist position at Sargento?

Supports company Quality and Food Safety initiatives to produce Safe, Quality, and Legal products through execution of food safety and quality plans, inspection of materials and finished goods against specifications, and auditing of facilities and employee practices to ensure compliance to regulatory and Sargento standards.

2nd shift: M-F 2:30pm-10:30pm; Weekend work may be required due to business demand

Your Story.

You will support company Quality and Food Safety initiatives to produce Safe, Quality, and Legal products through execution of food safety and quality plans, inspection of materials and finished goods against specifications, and auditing of facilities and employee practices to ensure compliance to regulatory and Sargento standards.

Your Passion. Our Culture.

At Sargento, you work for a company you believe in, with a family of people who believe in you.  Our culture stems from a simple premise: Hire good people and treat them like family.  At Sargento, you can make decisions based on how they affect people as well as the long-term health of our company.  You will be encouraged to make a meaningful difference in the community, in the company and in your career.  With diverse experiences and tools to learn and develop, you can transform your aspirations into reality.  If you’re ready for the right place to belong and grow your career, you can find it here.

Benefits That Set Us Apart.

  • Comprehensive medical including Fertility, Adoption benefits, Dental, and Vision Insurance
  • Onsite Health & Wellness Center
  • Employer 401K contribution in the top 1% of the nation
  • Tuition Assistance
  • Access to Employee Store


What You Do.

  • Performs job responsibilities and monitors employee practices to ensure Sargento Foods Inc. (SFI) products are Safe, Quality and Legal. Keeps accurate and legible records.
  • Ensures high quality by evaluating materials and products against specifications. Makes risk-based decisions involving product status, placing materials on HOLD, and assisting in Non-conformance process.
  • Performs testing, equipment maintenance, and calibrations according to accredited methods and standard operating procedures. Accurately performs laboratory testing as determined by SFI’s FSQ plan.
  • Performs audits of facilities and employee practices as assigned by supervisor. Issues Corrective Action Requests (CARs) and verifies effectiveness of Root Cause Analysis and Corrective Action.
  • Assists in second- and third-party audits at discretion of Sr. OQ Manager.
  • Applies knowledge of customer expectations, regulatory requirements, Food Safety / Quality standards and serves as a technical resource to Manufacturing, Sales, R&D, Customer Service, and Logistics (e.g., assists with decision-making, assessing risk, troubleshooting, problem solving, minor formula modifications, etc.).
  • May be assigned as the lead of specific programs (e.g., monitoring pest control activities, monitoring sanitation activities, environmental monitoring, grading tables, etc.).
  • Manages projects as assigned with minimal supervision, which may include scheduling, planning, and facilitating meetings, and presenting findings at department meetings. Provides Quality/Food Safety support on continuous improvement projects.
  • Highly proficient in SAP QM. Assists with product retrievals/recall and traceability exercises as scheduled to verify traceability effectiveness.
  • Under supervision of the Preventative Controls Qualified Individual (PCQI), reviews production paperwork to verify production operating limits, preventative controls, and critical control points within limits. Keeps accurate and legible records.
  • Applies quality tools and approaches (e.g., root cause analysis, pareto charting, process mapping, cause and effect diagramming, etc.). Collects and evaluates data and writes reports to document deviations from existing programs. Has an understanding of tracking, trending, and data analysis tools.
  • Assists with Quality Concern process through investigation, root cause analysis, research, analysis, and executing workflows.
  • Assists in writing, communication and training of Quality and Food Safety Systems Programs and standard operating procedures.
  • Prioritizes work to meet the needs of internal/external customers.
  • Administrative duties as assigned.
  • Employee may be required to work weekends when production demands are high. A flexible work schedule may be necessary to perform essential job duties.


Your Education And Experience.

  • An Associate Degree is required for this position. A bachelor’s degree in a science or related technical field is preferred.
  • Proficient computer skills. Proficient with Microsoft Word, Excel, Visio and PowerPoint. Ability to become proficient in Box, SAP, Savannah, Minitab, CARA Cloud, DevEx, as applicable to the position


Our Story.

With over 2,400 employees and net sales of nearly $1.8 billion, Sargento is a family-owned company that has been a leader in cheese for more than 70 years.  We created the world’s first, successful pre-packaged sliced and shredded natural cheeses.  Sargento is based in Plymouth, Wisconsin, where we manufacture and market shredded, sliced and snack natural cheese products, as well as ingredients and sauces.  Sargento is known for the exceptional quality of our products and for product design, packaging and merchandising innovations that have transformed our industry.

To learn more about our culture and values, please visit our website at https://careers.sargento.com/us/en.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary.com Estimation for Operational Quality Specialist in Plymouth, WI
$68,459 to $86,978
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